Senior Customer Insights Manager
Current▪ Leading and building Frontify's first Customer Insights program, focusing on gathering and distilling data for informed decision-making. This program provides in-depth analysis and data about our prospects, customers, partners, win/loss, churn/renewal, AEs, CSMs and competitors▪Utilizing insights to craft sales and marketing content that harnesses data to showcase Frontify’s impact▪ Creating analyses and recommendations that have bolstered Frontify's positioning, fostered internal alignment and prioritization, and shaped strategic planning ▪ Disseminating key insights among leadership and the commercial team to enable our teams to engage customers more effectively, enhance pitches and content, and confidently highlight Frontify's value