Certify revenue from the Video Lottery Terminals (VLT).Ensure all required information for a Patron complaint is obtained and properly documented.Observe incoming and outgoing shipments of State-owned equipment.Monitor facility employees and vendors.Ensure that various aspects of the casino’s internal controls, security surveillance and responsible gaming plans are adhered to.Perform licensing functions for new and current casino employees.Conduct investigations when warranted.Prepare reports for COMAR Violations, ICS Violations, and VEP's.

Provided daily supervision to 75-100 cadets, while enforcing military protocol Utilized conflict resolution skills to deescalate threatening situations Assisted cadets and supervisors in meeting and surpassing individual goalsInstructed and educated new employees on company policies and procedures Accomplished department objectives by supervising staff and organizing and monitoring work processes

Provided daily supervision to 25-35 cadets, while enforcing military protocol Utilized conflict resolution skills to deescalate threatening situations Assisted cadets and supervisors in meeting and surpassing individual goalsInstructed and educate new employees on company policies and procedures Accomplished department objectives by supervising staff and organizing and monitoring work processes

Provided daily supervision to 25-35 at risk youth, while enforcing military protocol Utilized conflict resolution skills to deescalate threatening situations Assisted cadets and supervisors in meeting and surpassing individual goals

Served as the assistant to the Director of Legislative and Government Affairs during COVID 19 PlacementCreated and filed sensitive Constituent information in a confidential mannerMaintained correspondence with Legislators and high-ranking members of the Maryland Military DepartmentGenerated reports on behalf of the Maryland Military Department