Responsibilities include responding to customer emails and calls when submitting a claim against our principals, printing and mailing outgoing documents and categorizing incoming mail. Responsibilities also include tracking and entering wire confirmations for company salvage, completing background searches for companies and indemnitors

Responsibilities include responding to customer emails and calls when escalated requests to a manager are needed. Review customer survey responses, along with customer Better Business Bureau and social media complaints, to present trends in customer pain points and call drives. Leadership duties include auditing technical support representative agent calls and developing coaching plans based on quality assurance scores. Schedule and provide one-on-one coaching and training on new policies and procedures to improve staff performance

Legal Secretary for leading plaintiff attorney and partner. Responsibilities included filing personal injury claims, third party liability claims, speaking with doctors’ offices, requesting medical records, retrieving police reports and completing demand packages. I would also meet with and complete intake for all new clients.

Receptionist for multiple law firms. Responsibilities included answering incoming calls from clients and determining which attorney or paralegal they need to speak with. I am also responsible for greeting clients and providing a hospitable environment while they are waiting for their appointments. I am responsible for sending faxes and scheduling appointments.

I am responsible for greeting customers when they come to check their dogs into daycare. Once checked in, I take the dogs back to their designated area. I answer incoming phone calls and respond to company emails. I am responsible for updating our online system and social media. I am responsible for keeping track of our inventory and placing our retail order.

Responsibilities include answering incoming calls from consumers and recording consumer information into multiple databases. I am responsible for knowing the characteristics of the company’s pharmaceutical products. I must record all consumer marketing inquiries and complaints, as well as medical inquiries and complaints. I am responsible for providing exceptional, professional customer service to all consumers.

Photographer for underclass students. Responsibilities include transportation of equipment and assistant to and from the job location, ensuring equipment is properly set up and functional, and ensuring that students are provided with quality photographs. At the end of the project, responsible for managing and delivering all payments to the office staff.

Worked both as a cashier and a pharmacy technician as requested by management. As a cashier, I was responsible for assisting customers with the purchase of products. Also, I was accountable for ensuring the cash drawer at the end of the shift was accurate according to the purchases made. As a pharmacy technician, I was responsible for fulfilment of prescriptions for customers.

Cashier for a clothing store. Responsibilities included interacting and assisting customers with clothing purchases.

Responsibilities included interacting and assisting customers with grocery purchases.