As an Allied Universal Account Manager, I oversee the security operations for a large contract with a major client. I lead a team of security guards, coordinate schedules, train new hires, and maintain an excellent customer-client relationship. I also handle termination of employment processes, ensuring compliance with company policies and legal regulations.I have a Private Investigator/Security Guard license issued by the Texas Department of Public Safety and a First Aid/CPR/AED Instructor Certification issued by the American Red Cross. These credentials enable me to provide quality security services and emergency response to our clients. I have been working in the security industry for over three years, advancing from a Badging officer/lobby ambassador to an Assistant Account Manager, and now to an Account Manager at Allied Universal. I have developed strong organization, interpersonal, and leadership skills in my roles, and I am passionate about security and safety. I graduated from Leander High School with a High School Diploma and I am interested in pursuing further education in the field of business management. I believe in continuous learning and improvement, and I strive to deliver excellence and value to our clients.