Alexis Green Email & Phone Number

Atlanta, Ga, Us

Greater Atlanta Area

o Evaluated aircraft cabin equipment safetyo Educated customers on aircraft emergency procedures and responsibilitieso Executed airline product sales and market customers with product summaries o Translated and distribute international customary documents to foreign passengers on transoceanic routes

Atlanta Metropolitan Area

o Utilize empathy focused critical thinking skills to lead a matrixed team of ~120 new-hire front-line employeeso Recognized as a Top 5 ATL base leader in influencing team usage of GST mobile application boosting NPS scores Q3 2022o Give verbal presentations on Delta Wellbeing programs, IFS Fly Right content, and performance standards to new hire flight attendants and senior base leadership at new hire on-boarding events and training engagementso Prioritize competing managerial projects including leading and tracking 45+ monthly 1:1 goal-setting and performance meetings with new-hires, off-site team engagements, leadership conferences, and operational shiftso Directly support new hire flight attendants on adapting to lifestyle challenges as well as completing deadlined initiatives such as 24hr safety reporting and the completion of LMS moduleso Maintain engagement strategy with current and transferring team members, via self-developed Microsoft Excel spreadsheets and Microsoft Bookings Calendaro Research and cross-reference disparate data across Tableau, DBMS, scheduling, and MyTeam dashboards to construct detailed internal investigations to be translated into data-informed and actionable performance development decisions that advocate for employee equal opportunity and fairness from legal and HR partnerso Maintain an extensive knowledge of and educate new-hires on written IFS policies, Delta resources and cultureo Write and distribute time-sensitive internal communications including new-hire field leader team meeting memos and base specific operational shift reports for broad distributiono Form trusting relationships with peers in effort to improve support consistency and implement innovations in IFS leadership

Greater Atlanta Area

o Set verbal standard of expectation for trainees on first active flight of students' initial trainingo Educated flight attendant students on aircraft safety featureso Acted as liaison between working crew members and flight attendant students to incorporate classroom knowledge with hands-on experience for Delta customerso Verbally tested knowledge of flight attendant students according to FAA, DOA and DOT safety standards

Atlanta Metropolitan Area

o Navigated logistics of inter-divisional employees and executives for internal Fortune 500 conferenceso Hosted 300+ employees in receiving annual report in conference session formato Worked directly with In-Flight Service leadership in multifuctional business relations teams

Greater Atlanta Area

o Secured sales meetings via telephone and email campaignso Drafted and edited external and internal written communication to support company saleso Performed cross-channel research on prospective business consumerso Monitored sales cycles and customer interaction via Salesforceo Trained incoming employees on sales engagement practices

Turin Area, Italy

o Moderated native Italian speakers regarding English as a second language skill o Developed written English language prompt and exercises o Applied oral speech and diction techniques to expand language fluency o Guided students with and assessed accuracy of written English assignments

Greater Atlanta Area

o Assisted in developing digital content for internal communicationso Coded and managed an average of 250 multiple guest financial folios for AR account routingo Worked cross-functionally within all hotel departments to enhance clientele experienceo Top SPG loyalty program recruiter for four consecutive months

Greater Atlanta Area

o Wrote and published for the university’s foremost publication with a circulation of 180,000o Worked within WordPress content management system to post and edit digital contento Re-purposed print magazine art for online digital advertisemento Supported logistics of magazine photo shoots and interviewso Facilitated interviews for written narrative developmento Copyedited and proofread all magazine content under finite deadlineso Pitched directly to magazine editor to develop marketing communication initiatives

Greater Atlanta Area

o Increased undergraduate enrollment through promotional campaignso Informed prospective students on university opportunities via telephoneo Tracked follow-ups for prospective students and advisorso Secured student campus tours via Hobsons online database

Greater Atlanta Area

o Researched and reported on legal news and issueso Reviewed and summarized legal billso Served as a communication liaison between government officialso Developed print media for encouragement of constituent appreciation

Greater Atlanta Area

o Tracked marketing analytics through internal SharePoint driveo Organized media press clips via Google Alertso Led social media platform campaigns (Twitter, Facebook)o Shaped quarterly reports via Google visual presentation softwareo Conducted interviews of organization members for email campaigns

Port Murray, Nj

o Led a team of 10-20 counseling staff members overseeing a residential unit of 30-50 adolescentso Developed bi-weekly schedules of classes and assigned project SMEs according to skill seto Trained senior team leaders and camp participants on camp safety and security regulationso Constructed an online log regarding camper day-to-day activities and issueso Researched and executed calming resolutions for adolescents with behavioral challenges

Greater Atlanta Area

o Created signage and advertisements for Cardinal Group Management o Participated in team distribution of marketing materials on university campuseso Performed administrated front desk tasks and dutieso Assisted in developing resident competition giveaway activities

Bachelor’S Degree, Journalism - Concentration In Public Relations, Minors In Film And Psychology

Activities and Societies: PRSSA, Vice President of Professional DevelopmentMember of Georgia State University's Honors College Dean's List.

Bachelor Of Arts (B.A.), Digital Communication And Media/Multimedia