Alexis Green Email & Phone Number

Define and lead digital strategies that promote adoption, further innovation, and maximize regional use of technology

Richmond, Virginia, United States

Lead multiple specialized teams that provide servicing support across the region. Monitor and evaluate program operations to identify areas of improvement and generate efficiencies. Work strategically with department leaders to optimize workflows that support innovation and business growth.

Orlando, Florida, United States

Annually supported 100+ restaurants nationwide by completing safety audits, reports, and training to reduce frequency & severity rates for General Liability and Workers Compensation. Lead multiple projects and collaborated with internal and external partners to execute strategies designed to improve safety metrics, limit exposure, and reduce costs.

Orlando, Florida, United States

Managed and processed workflows for $1.3MM insurance program to ensure proper coverage, claim handling, and safety programs were in place for all General Liability policies. Provided support to operations on Risk Management and Safety best practices and requirements, while also using data and technology to foster an association-wide commitment to reducing risk exposure. Worked closely with subject matter experts in all departments to identify gaps and areas of opportunity to improve safety.

Orlando, Florida

Effectively reduced loss ratios 49% during the 2016/2017 calendar year and 60% during the 2017/2018 calendar year. Established a formal Workplace Safety Program to resolve claims efficiently with adjustors and improve the employee experience. Also managed processes and training associated with: Volunteer Management, Incident Reporting, Safety Certifications, Vendor Applications, E-Learning via the Redwoods Group, and the Rosen Aquatic Center YMCA Construction Project.

Central Florida

Independently and successfully handled a variety of critical HR, Payroll, and Risk Management procedures for the following: - YMCA Retirement Fund- YMCA Employee Membership Program- Employee File Maintenance- Open Enrollment- Employee Onboarding & HRIS Management- Subpoenas/Legal Requests- Risk & Safety Training Also selected as a Power User for the Membership Data Transfer Project, which consisted of an association-wide analysis, review, and transition of membership data collection and storage from Oracle to Salesforce.

Batten Leadership Institute Certificate Prorgam, Executive Leadership

Master Of Science - Ms, Human Resources And Change Management

Bachelor’S Degree, Psychology

Activities and Societies: National Society of Collegiate Scholars