Alexis Gutierrez Email & Phone Number

Spokane, Wa, Us

-Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met.-Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. -Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions.-Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future.-Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team.-Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively.-Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences.

Building the future of work with automated software for payroll, payments, and HR at Papaya.Papaya offers a total workforce management solution supporting all types of global workers (payroll, EOR, and contractors) in over 160 countries. The automated, cloud-base SaaS platform provides an end-to-end solution, from onboarding to on-going management and cross-border payments.

9915 E Trent Spokne

Spokane, Washington Area

Tempe/Phoenix Aera

Billing specialists with a 600+ aging, working with clients and contractors while providing excellent customer service daily.

Scottsdale, Arizona

Traveled to different cities for various events, spoke with 1,000+ at each event and sold golf and vacation packages in a very competitive environment.

Phoenix, Arizona Area

-Assisted the Branch Manager in the daily operations and serving of $367,000,000 worth of client assets.-Roles Included: Maintaining and organizing all office correspondence and assisting in sales process paperwork.-Planned and helped market three client appreciation events for all 17 financial advisors in the branch.-Organized and coordinated weekly sale lunch for the entire office.

Bachelor Of Business Administration (B.B.A.), Business-Global Politics, Senior

Activities and Societies: W.P. Carey Business School

International Business Certificate, International Business, Junior Year Of College

Activities and Societies: Sister School of W.P. Carey Business School- I developed awareness of the social, political and economic state.