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Alexis Castillo Email & Phone Number

Security Analysis Sr. Advisor at Quest Software
Location: Panama Oeste, Panama 8 work roles 2 schools
1 work email found @dell.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email a****@dell.com
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Current company
Role
Security Analysis Sr. Advisor
Location
Panama Oeste, Panama
Company size

Who is Alexis Castillo? Overview

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Quick answer

Alexis Castillo is listed as Security Analysis Sr. Advisor at Quest Software, a with 3672 employees, based in Panama Oeste, Panama. AeroLeads shows a work email signal at dell.com and a matched LinkedIn profile for Alexis Castillo.

Alexis Castillo previously worked as Systems Engineering Sr Advisor (IT Infrastructure) at Quest Software and Systems Engineering Advisor (Labs Ops) at Quest Software. Alexis Castillo holds Master'S Degree, International Master'S Degree In Cybersecurity from Esneca Business School.

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Email format at Quest Software

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{first}_{last}@dell.com
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Profile bio

About Alexis Castillo

With over 10 years of experience in the IT industry, I have had the opportunity to develop a diverse skill set that includes expertise in VMware, Azure, backups, and migrations. I have worked in various roles, ranging from IT support to system administration and project management, which has given me a well-rounded perspective on the industry.Throughout my career, I have demonstrated a commitment to continuous learning and staying up-to-date with emerging trends and technologies. I am passionate about the IT field and take pride in being able to solve complex problems quickly and efficiently. In my previous roles, I have worked closely with stakeholders to ensure that projects are completed on time and within budget, and I am always willing to go above and beyond to ensure customer satisfaction.My extensive knowledge and experience in virtualization, cloud computing, and data protection allow me to bring a unique perspective to every engagement. I have a deep understanding of the challenges that organizations face when managing their IT infrastructure, and I am adept at finding solutions that meet their specific needs.In addition to my technical skills, I am also a strong communicator and team player. I value collaboration and believe that working closely with others is key to achieving success in any project. I am always willing to share my knowledge and expertise with others, and I thrive in environments where I can learn from my colleagues and grow as a professional.Overall, I am confident that my skills, experience, and passion for the IT industry make me a valuable asset to any organization.

Listed skills include Microsoft Office, Telecomunicaciones, Liderazgo De Equipos, Linux, and 50 others.

Current workplace

Alexis Castillo's current company

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Quest Software
Quest Software
Security Analysis Sr. Advisor
aliso viejo, california, united states
Website
Employees
3672
AeroLeads page
8 roles

Alexis Castillo work experience

A career timeline built from the work history available for this profile.

Security Analysis Sr. Advisor

Current

Panamá Oeste, Panamá

- Lead the design, implementation, and maintenance of cybersecurity solutions to protect digital assets.- Perform regular security assessments, vulnerability assessments, and penetration testing to identify and address potential weaknesses in our clients' systems and applications.- Collaborate with internal teams and external partners to develop and enforce security policies, procedures, and standards that comply with relevant regulations and industry frameworks.- Monitor and analyze security incidents, respond to security breaches, and lead incident response efforts to minimize the impact of security events.- Applying knowledge of Internal Audit policy and procedures to perform analysis and evaluation to design, implement, test, and field secure systems, networks, and architectures.- Developing, implementing, and enforcing information systems security policies, ensuring system security requirements are addressed during all phases of the Information System (IS) lifecycle.- Conducting certification and testing by the Risk Management Framework (RMF) and National Institute of Standards and Technology (NIST) policies; identifying deficiencies and providing risk mitigation recommendations.- Utilizing testing methods, automated tools, plans, and procedures to verify compliance and vulnerability requirements.- Assess and mitigate system security threats or risks throughout the program life cycle.- Reviewing Plans of Action and Milestones (POA&Ms) to ensure weaknesses are identified, effective/acceptable mitigation strategies are planned, and timelines are acceptable.- Contributing to security planning, assessment, risk analysis, risk management, certification, and awareness of system and networking operations activities.- Creating, updating, and maintaining threat models for a wide variety of software projects- Assist in development of security processes and implementation of automated tooling that prevent security issues.

Jul 2024 - Present

Systems Engineering Sr Advisor (It Infrastructure)

Panamá Oeste, Panamá

- Develop and maintain IT strategies.- Deploy, maintain, and monitor cloud infrastructure and applications.- Maintain and implement customizations for VMware Cloud Services (Aria Automation suite)- Implement and manage software-defined datacenters- Maintain and advise on computing, storage, networking, virtualization, and data protection technologies- Implement and enforce security policies.- Provide technical leadership: Creating, reviewing and approving technical designs. Provide input on infrastructure and software purchases. - Analyze data and provide insights to help the organization make data-driven decisions.- Develop and deliver training programs.- Manage vendor relationships.

May 2023 - Jul 2024

Systems Engineering Advisor (Labs Ops)

Panamá

- Develop and maintain IT strategies.- Deploy, maintain, and monitor cloud infrastructure and applications.- Implement and manage software-defined datacenters.- Maintain and advise on computing, storage, networking, virtualization, and data protection technologies- Provide technical leadership: Creating, reviewing and approving technical designs. Provide input on infrastructure and software purchases. - Analyze data and provide insights to help the organization make data-driven decisions.- Develop and deliver training programs.- Manage vendor relationships.

May 2021 - May 2023

Enterprise Tech Support Advisor

Panama

- Participates in 24x7 product support for Data Protection products. Takes lead in working with team members and also assists junior support engineers on resolving customer issues and mentoring newer support engineers.- Provides timely installation, configuration, and troubleshooting assistance for normal to complex customer product cases. - Resolves customer inquiries and issues on time, professionally and with a positive attitude to achieve customer satisfaction.- Identify software issues and submit them to development for resolution.- Ensure support case information is updated, organized, accurate and easy to follow.- Contribute solutions to the knowledgebase. - Mentors newer support engineers on product knowledge, systems and procedures.

Feb 2017 - Apr 2021

Enterprise Tech Support Sr. Analyst

Panamá

- Participate in 24x7 product support for Data Protection products- Owns incoming technical issues from customers, assists by diagnosing the problems and providing resolutions for technical and service issues related to vRanger and LiteSpeed via email, WebEx, or phone.- Recreates, identifies and provides input on unique or recurring customer problems. Uses troubleshooting techniques/tools to identify product defects or enhancement and follow the guidelines - Maintains a personal queue of ongoing customer issues until resolution, responds to customer technical problems/issues. Interfaces with R&D teams to bring escalated issues to resolution- Documents all customer/case details/communication in Support Case tracking system- Create quality knowledgebase articles from resolved issues for future use by customers and internal team members- Remains knowledgeable of Quest products and Current industry products and technologies

Nov 2016 - Feb 2017

Enterprise Tech Support Sr Analyst

Panamá

Dell Software Group - Data Protection - vRanger support. - Participate in 24x7 product support for Data Protection products- Owns incoming technical issues from customers, assists by diagnosing the problems and providing resolutions for technical and service issues related to vRanger and LiteSpeed via email, WebEx, or phone.- Recreates, identifies and provides input on unique or recurring customer problems. Uses troubleshooting techniques/tools to identify product defects or enhancement and follow the guidelines - Maintains a personal queue of ongoing customer issues until resolution, responds to customer technical problems/issues. Interfaces with R&D teams to bring escalated issues to resolution- Documents all customer/case details/communication in Support Case tracking system- Create quality knowledgebase articles from resolved issues for future use by customers and internal team members- Remains knowledgeable of Dell products and Current industry products and technologies

Dec 2015 - Nov 2016

Telecomm Specialist

Panama

Provide first level support to customers in the following areas: Virtualization (VMware,HyperV)Files, OS's and virtual machines backupsTelecommunication. (Firewalls, routers, switch, PBXs, mail servers)Infrastructure (Servers, structured cabling, among others)Main responsibilities: Routers, firewalls and switch configuration. Vulnerability detection in operating systems and networks. VPN configuration (IPsec, SSL, L2TP)The configuration of IP-PBX devices (Grandstream, Asterisk, 3CX, Panasonic)Installation and configuration of virtual infrastructure (VMware/Hyper-V)Design and implementation of backups between local and remote sites. Windows/Linux OS administrationWindows Active Directory and WSUS management.

Jul 2014 - Dec 2015

Technical Support Specialist

Beyond Tech Comm

Venezuela

The first level of support in hardware, IT software and networking in the organization. Define and manage the security policy of the organization. Installation and administration of desktops, servers, network devices.Installation and administration of the Help Desk application.Mail server configuration and support. Programming and support for GPS devices (Skypatrol 8750, 8950, 8750+)PBX administration and support. Installation and configuration of Alarm Control panels (iConnect, Infinite, DSC)Installation and configuration of Access Control devices. Website management and maintenance. Firewall administrator (Fortigate/CheckPoint)CCTV camera installation and configuration,Windows/Linux administration and configuration. Backup administrator and configuration.

May 2010 - Jun 2014
Team & coworkers

Colleagues at Quest Software

Other employees you can reach at quest.com. View company contacts for 3672 employees →

2 education records

Alexis Castillo education

Ingeniero En Informática / It Engineer

Universidad Alejandro Humboldt
FAQ

Frequently asked questions about Alexis Castillo

Quick answers generated from the profile data available on this page.

What company does Alexis Castillo work for?

Alexis Castillo works for Quest Software.

What is Alexis Castillo's role at Quest Software?

Alexis Castillo is listed as Security Analysis Sr. Advisor at Quest Software.

What is Alexis Castillo's email address?

AeroLeads has found 1 work email signal at @dell.com for Alexis Castillo at Quest Software.

Where is Alexis Castillo based?

Alexis Castillo is based in Panama Oeste, Panama while working with Quest Software.

What companies has Alexis Castillo worked for?

Alexis Castillo has worked for Quest Software, Dell, Servysoft Panama, S. A., and Beyond Tech Comm.

Who are Alexis Castillo's colleagues at Quest Software?

Alexis Castillo's colleagues at Quest Software include Brian Huard, Kelly Bishop, Charles Heathcote, Jason Jewell, and Michael Aka N'Zore.

How can I contact Alexis Castillo?

You can use AeroLeads to view verified contact signals for Alexis Castillo at Quest Software, including work email, phone, and LinkedIn data when available.

What schools did Alexis Castillo attend?

Alexis Castillo holds Master'S Degree, International Master'S Degree In Cybersecurity from Esneca Business School.

What skills is Alexis Castillo known for?

Alexis Castillo is listed with skills including Microsoft Office, Telecomunicaciones, Liderazgo De Equipos, Linux, Servidores, Vmware, Fortinet, and Seguridad De Red.

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