Brian Huard Email & Phone Number

- Resolving difficult cases that have been escalated. - Assisting QA in writing detailed software test plans.- Assisting QA by testing the software.- Increasing professional knowledge and certifications by mastering Server 2012 and 2016. - Working with basic coding and log file analysis to add additional skills.

Corona, CA

- Multi-talented I.T. professional competent in Microsoft Exchange, Active Directory, Lync, and 0365.- Awarded ENow's prestigious "Excellence Award" for 2014 due to hard work, innovation, and perseverance. - Provides in depth demos of Mailscape, the Exchange monitoring and reporting software used by over 100 companies in over 50 countries, including big.

Temecula, CA

Owner / Operator of Watchdog Networking, providing secure hardware and software computer solutions for small to mid-sized businesses in the Temecula Valley. We offer mobile service, with free local pickup and delivery, with a guaranteed turnaround time of 48-72 hours. Services provided are; - Network set up, configuration, troubleshooting, and repair.

Escondido, CA

Desktop Support II specialist supported over 500 individual users on workstations using Windows XP, Vista, and 7. Diagnosed and repaired Tier II problems both remotely and at the clients location. Assisted in server maintenance, diagnosis, and repair, with real-time monitoring of dozens of Windows Servers running operating systems 2003, 2008, and SBS 2008..

Costa Mesa, CA

Contracted to work out of The Microsoft Store in Costa Mesa, CA, as Microsoft launched its Small Business Onsite Repair. Responsibilities included,Install, configure and repair Windows Operating Systems, Office 2010, Outlook, Office 365, and many more. Virus and Spyware removal, with zero data loss to the client. Configure RAID for business machines, and.

Built and rebuilt personal, business, and gaming computers.Specialized in antivirus and spyware removal.Installed systems in local businesses and set up software, networking, etc.Exceeded expectations by being realistic in goal-setting, timely regarding project management and completion, paying attention to detail, ensuring customer satisfaction, and.

Daily cold calls through telephone, email, and in person with the goal of reaching and setting appointments with company "decision maker" Used "solution based selling" to learn prospect pain and needs Designed and presented custom proposals for each prospect Voiced and produced both local and national commercials, with laptop PC and audio editing tools.

Computer Networking And Security, Microsoft Mcitp Windows Server, Mcitp Exchange, Mcse

Education record

Associate Of Arts - Aa, Abs