Cage Shift Supervisor
CurrentAs a Supervisor, I am responsible for supervising the day-to-day front line cage activities. Most importantly, I am responsible for ensure complete compliance with the Pokagon Band Gaming Commission's regulations. I oversee my employees compliance with all U.S. Title 31/Bank Secrecy Act regulations, and correct what needs to be adjust to ensure complete compliance. I am responsible for the balancing of cash drawers, cash deposits, staffing levels, hiring, and training. This position also requires instructing employees on excellent customer service techniques and ensuring positive inter-departmental relationships. As a supervisor, I am my employees first line of contact when going up the chain of command with issues, and am responsible for following-up on any issues that may arise.