Information Systems Specialist
Current
Oct 2024 - Present
Who is Alexis D.? Overview
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Quick answer
Alexis D. is listed as Information Systems Specialist at OneRail, based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Alexis D..
Alexis D. previously worked as Desktop Support Analyst at Onerail and Assistant Administrator at Earle M Jorgensen Company. Alexis D. holds Associate'S Degree from Valencia College.
Company email context
Email format at OneRail
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OneRail
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Profile bio
About Alexis D.
I love to pick my brain and use my creativity to find a solution to an issue. I am a skilled, outgoing, and motivated individual passionate about technology. Through the acquisition of certifications as well as hands-on technical support experience I have strengthened and developed skills in technical troubleshooting, customer service, networking basics, operating systems, hardware knowledge, security, and more. I am committed to continuous learning and professional development, actively engaging in courses, labs, and practical experiences to stay at the forefront of technological advancements. I also enjoy supporting others who are aspiring to break into Tech, fostering a collaborative and growth-oriented community.
Current workplace
Alexis D.'s current company
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5 roles
Alexis D. work experience
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Desktop Support Analyst
Sep 2024 - Oct 2024
Assistant Administrator
Earle M Jorgensen Company
• Managed the reception area, employing strong communication and organizational skills to handle incoming calls, resolve discrepancies with suppliers, and processed invoices using a computerized system.• Utilized problem-solving and technical skills to troubleshoot and resolve issues with Lanier and HP printers, enhancing operational efficiency. • Configured and set up thermal printers, ensuring 100% functionality and compatibility with existing systems.
Mar 2022 - Sep 2024
Technical Support Representative
Employed by Kelly Services LLC (short contract position) • Achieved a 95% first-contact resolution rate for technical issues, including software and hardware issues, internet connectivity problems, email discrepancies, application troubleshooting, and password management.• Resolved data sharing and synchronization issues to ensure data integrity and availability across all devices.• Ensured optimal performance and security by verifying and configuring hardware and software setups for Apple devices.
Aug 2020 - Aug 2021
Customer Service Representative
• Assisted an average of 100 customers per shift, effectively resolving inquiries and processing transactions.• Handled product returns and provided comprehensive information about merchandise and store policies, showcasing strong problem-solving and communication skills.• Recognized for outstanding performance and awarded as Employee of the Month, demonstrating dedication and commitment.
Sep 2017 - Aug 2020
1 education record
Alexis D. education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Alexis D. work for?
Alexis D. works for OneRail.
What is Alexis D.'s role at OneRail?
Alexis D. is listed as Information Systems Specialist at OneRail.
Where is Alexis D. based?
Alexis D. is based in Orlando, Florida, United States while working with OneRail.
What companies has Alexis D. worked for?
Alexis D. has worked for Onerail, Earle M Jorgensen Company, Apple, and Lowe'S Companies, Inc..
How can I contact Alexis D.?
You can use AeroLeads to view verified contact signals for Alexis D. at OneRail, including work email, phone, and LinkedIn data when available.
What schools did Alexis D. attend?
Alexis D. holds Associate'S Degree from Valencia College.
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