Alexis Giannini Email & Phone Number

- Manages the tracking of case files and follows procedures to determine case file location through FileTrail to ensure that case files are properly maintained and organized via alphabetical and numerical filing systems.- Responsible for the digitization project of transforming historical paper documents into an online accessible format for the benefit of the public and facilitating justice.- Scanning and reviewing documents into Odyssey while keeping track of filings through an excel spreadsheet for organizational purposes.- Uses verbal and written communication in order to collaborate with Clerks from the Civil, Criminal, and Family Departments to deliver assistance to fulfill requests for certified and non-certified case filings in a timely manner.- Interpret and communicate judicial policies to customers, assisting them in obtaining necessary copies for their legal filings and facilitating their understanding of the required next steps in their legal processes.

- Initiated the troubleshoot process for any computers and machines that experienced network or connectivity related issues as well as completed daily maintenance checks for all computers and machines in order to ensure seamless business operations and minimal downtime.- Guided customers on using office equipment and software such as Microsoft Office, Windows 10 and Adobe Programs.- Organized and prioritized print and ship jobs to meet deadlines for customers to guarantee customer satisfaction that was assessed through customer feedback surveys.- Used active listening to build and maintain relationships with clients in order to allow them to trust FedEx office with their printing and shipping needs.- Responsible for financial management of operations including required financial paperwork and assisted with financial reporting which included, daily/weekly/monthly sales, and bank deposits as well as balancing till amounts during closing procedures.- Performed monthly inventory checks to ensure adequate stock levels and requested any materials and products that needed replenishment.

- Assisted in physical therapy care by preparing treatment areas, equipment, and materials along with helping patients follow prescribed procedures and protocols while maintaining compliance with HIPAA policies.- Provided professional level clerical and administrative support including calendar management for therapists schedules, record-keeping, and general data entry to ensure maximum productivity in a fast-paced environment.- Managed inventory of office supplies, cleaning products, and equipment that is essential for physical therapy care and ensuring adequate stock levels by promptly ordering replenishments to support operational efficiency.- Delivered training to new physical therapy aides on proper procedures for patient care, scheduling, and equipment maintenance in order to secure proper patient care for future patients to come.