Alexis Sanchez Email & Phone Number

Riverside

In addition to my responsibilities as a Telephone Agent and Dispatcher, I also do the following when serving as the Supervisor on Duty:• Aided agents with account navigation in ECHO, call routing and addressed escalated calls.• Updated on-call assignments, contacts, CMD programming, temporary notes, and instructions.• Facilitated new hire training: review quality standards, account information, and field questions.

Riverside, California

• Dispatched messages accurately, provided feedback on dispatch instructions and errors.

Riverside, California

• Received calls for clients in fields such as medical, property management, and legal services.• Assisted callers with questions regarding the client’s business policies and services.• Handled confidential information whilst following HIPAA regulations.

Riverside, California, United States

• Pushed tickets in Autotask through the approval process for purchasing and service team. • Created workorder and contract documentation to present to clients for purchasing.• Scanned and filed invoices and deposited checks for the accounting department.

Greater Chicago Area

My role at DI extended over many areas, but as the office manager, the following areas were my responsibility in addition to my responsibilities whilst being the office administrator:• Oversaw new hire onboarding, timesheets, annual benefits analysis and open enrollment.• Managed website content, analytics, pay-per-click campaigns, and social media profiles.• Conducted domestic and international manufacturing sourcing research for client projects.• Handled event planning… Show more My role at DI extended over many areas, but as the office manager, the following areas were my responsibility in addition to my responsibilities whilst being the office administrator:• Oversaw new hire onboarding, timesheets, annual benefits analysis and open enrollment.• Managed website content, analytics, pay-per-click campaigns, and social media profiles.• Conducted domestic and international manufacturing sourcing research for client projects.• Handled event planning logistics such as setup/break down, parking arrangements and meals. Show less

Greater Chicago Area

Design Integrity, is new product development firm located in Chicago, IL. My role at DI extended over many areas, but as the office administrator I oversaw the following responsibilities:• Created and designed customer email and direct mail campaigns to increase awareness.• Supported sales by managing CRM database, creating reports and assisting with proposals.• Demonstrated accuracy in the assembly of prototypes requiring crimping and soldering skills.• Coordinated domestic… Show more Design Integrity, is new product development firm located in Chicago, IL. My role at DI extended over many areas, but as the office administrator I oversaw the following responsibilities:• Created and designed customer email and direct mail campaigns to increase awareness.• Supported sales by managing CRM database, creating reports and assisting with proposals.• Demonstrated accuracy in the assembly of prototypes requiring crimping and soldering skills.• Coordinated domestic and international travel and lodging arrangements for clients and staff.• In charge of ordering office supplies, equipment, groceries and coordinating repairs.• Point of contact for prospective clients, inbound calls, visitors, and supply vendors. Show less

Greater Chicago Area

InternshipSubmit IMPACT data from previous service year, create one-pagers and other media. Collect information to prepare for grant writing and work on projects as assigned by Directors.

Miami/Fort Lauderdale Area

I connected students with resources via social media, advertisements, tabled events, and in-class presentations to help build a larger, viable, applicant pool for City Year.

Coordinated training and post City Year advancement opportunities for 125 corps membersOrganized logistical arrangements and developed weekly training content for 125 Corps Members Managed the development of programming for Spring Breaks Camp 2011, serving 250 6th-9th gradersEstablished and maintained professional relationships with facilitators, speakers, and service partners

Greater Chicago Area

City Year Chicago unites young people of all backgrounds for a year of full-time service.Organized attendance incentives for freshman class as a part of inaugural Diplomas Now! TeamProvided mentoring, mediation sessions, and in-class student support for a cohort of studentsCollected over $500 in donations as Operations Director for West Side Service DayTeam Leader for City Heroes weekend enrichment youth program

- Processed payments, coordinated multiple calendars and created visual displays- Liaison between staff and residents to resolve conflicts- Created sustainable forms and procedures while following FERPA rules and regulations

Miami/Fort Lauderdale Area

- Maintained and organized students immunizations records - Utilized PyraMed medical appointment system, organized medical records, and handled payments

Bachelor Of Arts (Ba), Interdisciplinary Studies

Education record

Activities and Societies: International Site Leader, Alternative Breaks 2012 Participant, Academy of Leaders 2008 Co-President.

Education record