As a Senior Training Manager for the Sales department of the current startup I am employed at, my role is responsible for:Proactively engaging with Account Managers to identify weaknesses in the current process.Taking gathered data to create and refine internal processes.Generating content and curriculum for training individuals new to the company.Developing and teaching new individuals in the company.Continuing internal career development and training for current employees.Creating consistency among department policy, working interdepartmentally to ensure process and workflow remains consistent between linked departments.Developing Standard Operating Procedures and Job Aids.Updating SOP / Job Aids quarterly to ensure ease of use and accuracy. Additional responsibilities under my scope include:Conceptualizing and building out new products / programs with fellow departments.Creating training for the built out items for the Sales department.

Present position managing large scale accounts in the labeled industry.

Cultivating and providing analytics for +50 jobs to advise future growth while concurrently preparing large scale bids monthly to acquire federal projects. Sourcing office supplies bi-monthly and negotiating inventory purchases weekly for three warehouses in a cost-effective manner, saving the company over $8,000.00.Coordinating basic IT setups for 35+ devices, and remotely overseeing company phones, tablets, and laptops daily at no extra cost.Directing employee and subcontractor recruitment monthly, cultivating a quality interview process.Independently leading all Human Resource procedures including facilitating weekly payroll and benefits, ensuring all employees demonstrate full understanding, mediating among employees, andgenerating the employee handbook and safety manual with quarterly revisions. Streamlining the billing process in the Underground Construction Department, increasing the number of accurate invoices per month by 250%. Training / cross-training team members, increasing the size of the billing team from 2 employees to 6 independent billing team members. Scheduling daily meetings, dining, and domestic and international travel for both the Owner and the Director of Operations. Shaping materials and guiding presentations in-person or via Zoom, WebEx, and Google Meet; increasing the frequency of communication with investors and potential clients twofold. Executing priority assignments requiring in-depth research, including quarterly tax documents, urgent website design / copy, and coordinating 5 company-wide events.

Acting as the primary point of contact regarding 100+ field jobs at different stages – including equipment ordering, document upkeep, and complex scheduling. Supervising subcontractors and keeping precise daily records regarding all subcontractor assignments.Creating invoices weekly and aggregating department expenses daily to submit to the Accounting department as the Underground Construction department's liaison.Leading an archival reconciliation project independently within 7 months - ultimately claiming over $700,000.00 worth of invoices, and remediating the entirety of the finance reports for the Underground Construction department.

In this position, I provided online and in-person tutoring for:Elementary and Middle School EnglishElementary and Middle School History/Social StudiesBasic Computer Training for low-income students and recently migrated students.Project Coordination and Presentation Skills for all Subjects. High School Level Advanced Placement multiple choice and writing.High School Placement Test Tutoring (SAT / ACT). Assistance with University Application Essays - Common App, etc.Provided guidance on applying for Questbridge Scholarship Opportunities.

In this position I was responsible for compiling, submitting, revising, and securing permits in 48 states (the entire US excluding Alaska and Hawaii) for the interior redesign and ADA revision of our client's establishments. I permitted for the following franchises:Olive GardenCheddars'Ruth's ChrisRed LobsterWendy'sOutback SteakhouseLonghorn's Compiling and revising these permit packages required extensive research on submission requirements and building code requirements to provide the head architect and team of 10 draftsmen the minimum and maximum parameters under which they could redesign these restaurants. I also was responsible for acquiring landlord permissions for the permit submissions for legal purposes.I managed up to 50 permitting projects at a time, and worked under a tight schedule to ensure the avoidance of ADA lawsuits for the above franchises and to permit the construction schedule of the franchises to move forward with as little re-scheduling as possible. Alongside my title'd responsibilities, I took on any and all duties to assist the Bookkeeper with payroll, hours, and additionally establishing and maintaining all legal and incorporation filings.

Compiling mass amounts of time-sensitive legal documentation daily in a rapid pace environment, while issuing correct, high-value payments for both individual legal cases and large-scale mass settlements daily.Overseeing the front desk, including multiple phone lines, 50+ walk-in clients daily, and twice-daily mail processing.Conceptualizing a project using Google Suite to streamline in-house payment requests among 7 sub-departments in the legal department at no cost to the company.Originated and finalized an emergency archival discrepancy resolution project for all records dated since 2005 within 1 week.

My position required me to perform as hostess and waiter depending on the day, and I would, when shift-holders were sick or otherwise unavailable, take on additional shifts for dishwashing, meal preparations, and manning the take-out counter.