Alexis Rivera

Alexis Rivera Email and Phone Number

Senior Manager, Communications @ Essex Property Trust
California, United States
Alexis Rivera's Location
Orange County, California, United States, United States
Alexis Rivera's Contact Details

Alexis Rivera personal email

n/a
About Alexis Rivera

• 10+ years of corporate communications experience within multifamily, financial services, technology, and entertainment industries• Background in Internal/Executive Communications, Crisis Communications, Public Relations, Strategic Planning, and Social Media• Experienced in storytelling, branding, channel segmentation, and leveraging data insights• Corporate yogi

Alexis Rivera's Current Company Details
Essex Property Trust

Essex Property Trust

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Senior Manager, Communications
California, United States
Website:
essexpropertytrust.com
Employees:
1680
Alexis Rivera Work Experience Details
  • Essex Property Trust
    Senior Manager, Communications
    Essex Property Trust
    California, United States
    View
  • Essex Property Trust
    Communications Manager
    Essex Property Trust Dec 2023 - Present
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  • Orange County'S Credit Union
    Communications & Strategic Initiatives Manager
    Orange County'S Credit Union Jun 2020 - Dec 2023
    • Reports to Chief Member Experience Officer (CMXO)• Facilitates enterprise strategic planning, aligning 350+ Associates to Credit Union vision, initiatives, and goals• Optimized organizational-wide roadmap planning through a continuous improvement process, resulting in an increase in delivery of enterprise projects • Collaborates with internal stakeholders to craft and distribute change communications strategies during significant transformation periods• Executes internal communications strategy for CMXO to measure employee satisfaction, gather feedback, and promote two-way communication among 180+ employees• Crafts executive messaging, media statements, and briefings tailored for speaking engagements and interviews with local and trade media outlets• Partners with executive leadership and PR agency to implement crisis communications plans• Serves on the Emergency Loan Assistance Program committee, overseeing all internal & external communications• Leads a cross-functional team to support financial inclusion strategy, securing $37M+ in awarded federal funds• Works closely with the Analytics team in designing, developing, and executing data dashboards in Power BI and Tableau to support Executive decision-making and drive business development
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  • Orange County'S Credit Union
    Content And Communications Specialist
    Orange County'S Credit Union Mar 2019 - Jun 2020
    • Managed public relations and social media agencies ensuring brand and message consistency across various channels• Prepped subject matter experts for media interviews, resulting in secured media placements in local and trade publications• Onboarded, trained, and managed workload of 2 seasonal interns and 1 Communications CoordinatorCOVID-19 Communications Strategies & Initiatives:• Spearheaded crisis communications strategy to inform 130,000 Members of operational changes and financial assistance programs, launching 300+ communication pieces within 3 months• Built COVID-19 Resource Center on CMS, providing Members access to operational updates and communications • Partnered with executive leadership team in developing communications plans and protocols to ensure Associates and Members were well-informed of new processes and guidelines
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  • Orange County'S Credit Union
    Member Engagement And Communications Administrator
    Orange County'S Credit Union Aug 2017 - Mar 2019
    Santa Ana, Ca
    • Led messaging and content strategies for multi-channel auto loan campaign, achieving a 43.07% YoY growth in new loan balances ($27.1M vs. $38.8M)• Improved overall Yelp rating from 3.6 to 4 within 10 months by enhancing reputation management protocols• Implemented a PR strategy to promote community engagement initiatives, resulting in a 900% increase in media coverage (3 to 30 outlets), a 5,780% increase in media impressions (5M to 294M), and recognition from local elected officials• Created a media monitoring tool and process to track and measure secured media coverage• Wrote and distributed department bulletin to inform front-line teams of ongoing promotions, campaigns, and events• Managed print collateral production and distribution, maintaining branding consistency across 10 branches• Developed and maintained the Media Center page in the CMS• Managed social media campaign: #FPNP (For People, Not Profit)
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  • Mopro
    Online Community Manager
    Mopro Sep 2016 - Aug 2017
    Irvine, Ca
    • Established a cross-functional workflow to manage customer feedback for a global website-building company• Improved BBB rating from a D+ to an A by implementing reputation management procedures• Analyzed data from client feedback and recommended actionable items to improve customer experience• Created a reporting framework to collect, track, and measure feedback received via social media and review sites• Analyzed a monthly average of 600+ social media comments and reviews to evaluate brand perception and make recommendations to improve customer experience
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  • Oc Fair & Event Center
    Communications Office Assistant
    Oc Fair & Event Center Dec 2015 - Sep 2016
    Costa Mesa, Ca
    • Produced taped and live broadcast segments: KTLA5, Fox 11 KTTV, ABC7, Telemundo, KFI AM Radio, Univision 34• Secured attendance of 150+ social influencers for private media events• Created and maintained social media editorial calendar• Generated and maintained media monitoring reports for print, broadcast and online content• Drafted content for internal newsletter, intranet, website content, social media platforms, mobile app, scripts, and press releases using AP Style
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  • Gymboree Play & Music
    Assistant Operations Manager
    Gymboree Play & Music May 2011 - Sep 2016
    • Hired, trained, and coached 10+ employees• Managed special events: Gymboree Play & Music’s 40th Anniversary, 2015 Grand Re-opening, Autism Speaks Fundraiser Event 2012 & 2013• Led successful training for migration of online booking software, meeting 100% of milestones as scheduled
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  • Krochet Kids Intl.
    Social Media & Communications Intern
    Krochet Kids Intl. Jan 2014 - May 2014
    Costa Mesa
    • Created content for targeted newsletters, blogs, and social media • Monitored website traffic utilizing Google Analytics• Inspired content strategy and creative for social media campaigns• Managed social media sites: Google+, Tumblr• Assisted with events and photoshoots
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  • Newport Beach Film Festival
    Event Coordinator
    Newport Beach Film Festival Jan 2013 - May 2013
    • Secured approximately $8,000 in in-kind donations• Implemented outreach strategy to fill 300 seats• Created supporter, partner, and sponsor relations with targeted media outlets and organizations• Managed social media site: Facebook
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Alexis Rivera Skills

Event Planning Social Media Social Media Marketing Facebook Public Speaking Microsoft Office Communication Leadership Internal Communications Wordpress Customer Service Press Releases Photoshop Elements Public Relations Html Google Analytics Hootsuite Google Docs Copywriting Microsoft Publisher Social Media Measurement Instagram Tumblr Google+ Blogging Media Relations G Suite Seo Copywriting Community Outreach

Alexis Rivera Education Details

Frequently Asked Questions about Alexis Rivera

What company does Alexis Rivera work for?

Alexis Rivera works for Essex Property Trust

What is Alexis Rivera's role at the current company?

Alexis Rivera's current role is Senior Manager, Communications.

What is Alexis Rivera's email address?

Alexis Rivera's email address is ar****@****scu.org

What is Alexis Rivera's direct phone number?

Alexis Rivera's direct phone number is +171430*****

What schools did Alexis Rivera attend?

Alexis Rivera attended California State University, Fullerton, California State University-Fullerton.

What are some of Alexis Rivera's interests?

Alexis Rivera has interest in Arts And Culture.

What skills is Alexis Rivera known for?

Alexis Rivera has skills like Event Planning, Social Media, Social Media Marketing, Facebook, Public Speaking, Microsoft Office, Communication, Leadership, Internal Communications, Wordpress, Customer Service, Press Releases.

Who are Alexis Rivera's colleagues?

Alexis Rivera's colleagues are Chris Pham, Jasson Reyes, Torres Sandra, Raymond Tersini, Carlos Esteban, Alysia Killingsworth, Amber Verrette.

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