● Teach life and workforce skills to individuals with developmental disabilities.● With team, create and implement individualized plan of action to prepare client for community employment.● Assess and document individuals’ progress toward goals.

● Worked with team of clinicians to assess best individual treatment plans for clinical patients while on unit and after discharge.● Assessed patient needs through interviews and clinical history directing them toward potential resources. ● Chosen to lead crisis intervention scenarios occurring when escalated scenarios arise.

● Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales● Answer customers' questions about merchandise and advise customers on merchandise selection● Compare merchandise invoices to items actually received to ensure that shipments are correct.

● Responsible for handling inbound/outbound stockholder inquiries generated by phone, email, and/or written correspondence relating to account status and activity. ● Promoted to review and score previous calls made by other Customer Service Representatives.● Used computer databases to guide shareholder through proxy voting processes.