Alexander Miller

Alexander Miller Email and Phone Number

DevSecOps Computational Engineer @ Lockheed Martin
Orlando, FL, US
Alexander Miller's Location
Austin, Texas, United States, United States
Alexander Miller's Contact Details

Alexander Miller work email

Alexander Miller personal email

n/a
About Alexander Miller

Alexander Miller is a DevSecOps Computational Engineer at Lockheed Martin. He possess expertise in process improvement, six sigma, software development, black belt, change management and 7 more skills.

Alexander Miller's Current Company Details
Lockheed Martin

Lockheed Martin

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DevSecOps Computational Engineer
Orlando, FL, US
Alexander Miller Work Experience Details
  • Lockheed Martin
    Devsecops Computational Engineer
    Lockheed Martin
    Orlando, Fl, Us
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  • Defentec Inc
    Senior Systems Administrator
    Defentec Inc Jul 2024 - Present
    Austin, Texas, United States
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  • Defentec Inc
    Systems Administrator
    Defentec Inc May 2024 - Present
    Austin, Texas, United States
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  • Darden
    Noc Analyst
    Darden Jul 2023 - Apr 2024
    Orlando, Florida, United States
    Proactively monitor primary and backup circuits for 2,000+ restaurants, minimizing downtime through timely response to network incidents.Collaborate with network engineers to troubleshoot and resolve complex network issues.Conduct realtime analysis of network events to identify and resolve issues for over 50 downed restaurants per day.Maintain detailed records of network activity, incidents, and resolutions in the ticketing system.Collaborate with circuit provisioners (Comcast, Verizon, DSR) for configuring and installing networking equipment.Utilize SSH to establish CLI connections to Juniper, Aruba, and Dell routers and switches.
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  • Darden
    Help Desk Specialist Tier 2
    Darden Jul 2023 - Apr 2024
    Orlando, Florida, United States
    Collaborate with Tier 3 support and specialized teams to resolve complex issues, maintaining detailed incident records and ensuring smooth handovers.Create and maintain documentation for troubleshooting procedures and resolutions.Provide training and support to new Tier 1 help desk technicians.Collaborate with vendors and third-party providers to address and resolve hardware and software problems.
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  • Darden
    Help Desk Specialist Tier 1
    Darden Apr 2023 - Jul 2023
    Orlando, Florida, United States
    Diagnose and replace faulty hardware components, including desktops, POS terminals, iPads, printers, and peripherals for 2,000+ restaurants.Consistently meet call handling goals by resolving an average of 52 calls per day with a first call resolution ratio over 90%.Maintain comprehensive and accurate records of user requests, incidents, and resolutions using the ticketing system, ITSM Remedy.
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  • Massage Envy
    Assistant Customer Service Manager
    Massage Envy Mar 2022 - Apr 2023
    Orlando, Florida, United States
    Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Answer constant flow of customer calls with minimal wait times and efficient troubleshooting.Consistently exceeded company membership sales goals by over 20% through exhibiting high energy, and professionalism, while portraying sufficient knowledge of the product being sold.Trained new personnel regarding company operations, policies, and services.
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Alexander Miller Skills

Process Improvement Six Sigma Software Development Black Belt Change Management Scrum Master Web Applications Customer Experience Ux Scrum Business Process Improvement Agile Methodologies

Alexander Miller Education Details

Frequently Asked Questions about Alexander Miller

What company does Alexander Miller work for?

Alexander Miller works for Lockheed Martin

What is Alexander Miller's role at the current company?

Alexander Miller's current role is DevSecOps Computational Engineer.

What is Alexander Miller's email address?

Alexander Miller's email address is al****@****ult.com

What schools did Alexander Miller attend?

Alexander Miller attended Western Governors University, University Of Central Florida.

What are some of Alexander Miller's interests?

Alexander Miller has interest in Psychology, Social Services, Human Interaction, Children, Creating Tools And Experiances, Sociology, Observation And Recording, Technology, Politics, Science.

What skills is Alexander Miller known for?

Alexander Miller has skills like Process Improvement, Six Sigma, Software Development, Black Belt, Change Management, Scrum Master, Web Applications, Customer Experience, Ux, Scrum, Business Process Improvement, Agile Methodologies.

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