Alex Litke Email & Phone Number

Greater Los Angeles Area

Orange County, California

Calabasas, CA

Create training programs for new and existing sales and customer service staff. Perform extensive needs analysis, identify Subject Matter Experts, create new documentation and fine tune existing training material, while providing on-going feedback, coaching and support to existing staff.

Analyze Collateralized Mortgage Backed securities’ cash flow model for accuracy and timeliness. Improve payment analysis process, increasing productivity by 10%.

Orange County, California

Create reporting and metrics for Centralized Lock Desk. Build and implement loan processing modeling to cut costs through lowered processing time and fewer errors.

Orange County, California

Managed an automotive dealership with a $10mm sub-prime portfolio. Responsible for mentoring, training and coaching the sales staff and conducting group sales-training for new hires, as well as teaching soft-skills to new managers to drive the company’s growth and expansion.

New York, NY

Conducted one-on-one and group training sessions throughout the US for an investment advisory firm. Created End user documentation including Reference Guides, Trainer Guides and marketing material. Initiated a Sales Assistant Training program to increase performance, reduce turnover and lower costs.