Alex Ponce Email & Phone Number

Rancho Cucamonga, California, United States

• Oversee inbound, returns and wholesale departments. • Effectively manage workflow of wholesale orders to meet client commitments/SLA. • Collectively work with inbound supervisor to ensure deliveries are accepted between operating hours and receipts/RMAs are completed in WMS within SLA guidelines. • Collaborate with Account Management team to review client SOPs, opportunities, and updates to meet client needs. • Plan to forecast and react decisively when a change to plan is made.

-Oversee operation of account within a 120k sf footprint with a focus on Outbound and Inventory performance.-Managing monthly output averaging 100k to 120k cartons through several ship methods.-Maintained quarterly wall to wall counts per customer requirements maintaining inventory accuracy of 98%.-Executed inbound volumes meeting KPI metrics.-Managing Quality department- Inspections, block suspicious material, work on Quality notifications and root cause analysis.

Rancho Cucamonga

- Overseeing Inventory Control responsibilities for four Inland Empire facilities.- Managing Inventory teams for each of the buildings. - Created and sustained Inventory processes for each building. - Collaborating with operations to find route cause and resolve issues that affect inventory accuracy.- Progressively working to a 99% accuracy rate for each building.- Involved in several WMS implementations and account startups.

Rialto, Ca

- Oversee the inbound department for the Apple RFL Business. - Schedule and manage staff ranging from 30 to 40 associates during normal and peak operation.- Assist with set up on new product launches. - Manage 10 to 15 inbound shipments a day making sure they are completed by end of day to meet dock to stock. - Oversee the shipments for new store openings. Ensuring the shipments are accurate and pristine condition. - Assist the customer with inquiries and prioritize receipts and tasks per their request.

Bachelor’S Degree

High School