Alex Lima Email & Phone Number

Florida, United States

-Keeping CentiMark’s storage spaces running efficiently and ensuring that materials get to their destinations on time.-Investigate any discrepancies with inventory levels by conducting physical counts/audits while taking care of safety measures at all times. -Conduct equipment inspections to ensure proper maintenance is in place.-Maintain a safe, clean , organized and well stocked warehouse.-Facilitate materials for service crews.-Order, receive and ensure on site delivery of all materials for all current jobs (SAP).-Coordinate and monitor all needed equipment on job sites.-Work closely with field supervisors and foreman. Facilitate all needed products and equipment till project completion.

-Managed daily receiving and transportation of goods and supplies using existing procedures. -Reviewed and recommended improvements to procedures to ensure receiving and on-time delivery of goods and supplies. -Planned, organized, and directed all daily activities of branch warehouse and delivery personnel to ensure standards of performance are maintained.-Maintained culture of safety that followed organization's Health, Safety and Environmental (HS&E) policies to identify and mitigate risks. -Instructed team in safe working methods and escalated serious issues as appropriate. -Interfaced daily with branch management and external customers. -Reviewed and analyzed ongoing branch personnel performance results and take corrective measures as needed. -Evaluated, developed, improved, and implemented procedures and practices. -Hired, trained, developed, and appraised staff effectively, and built team environment to accomplish goals. -Ensured branch operations complied with federal, state, local and company policies. -Managed all warehouse equipment PMs, building repairs and approved expense invoices for payments. -Ensured all drivers maintained all needed DOT required documentation and training.

-Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service-Strategically merchandize and utilize the company guidelines to outline merchandising practices. -Ensure store presentation standards are achieved and maintain-Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management.Review and assess the performance of associates on a timely basis.-Train, develop, supervise and define workload of store associates as appropriate.-Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant.-Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling.

-Manage day-to-day responsibilities instore-Oversee high-level HR duties andresponsibilities.-Develop and adhere to operations budget.-Keep track of staffing requirements andhire new talent as needed to correspondwith specific duties and skill set.-Analyze and work to improve store andstaff organizational processes.-Deal with and provide solutions tocustomer queries and complaints.-Work closely with store manager to plan,execute, and track sales goals.-Communicate with legal counsel andsafety department to ensure all processesremain compliant with OSHA and othergovernmental regulations.-Assist store manager as needed.

Miami/Fort Lauderdale Area

- Recruiting, training, appraising and supervising all retail staff. - Analyzing sales figures and driving team to maximize profits while controlling expenses.- Manage the store’s stock levels, making key decisions about stock level and stock control.- Maintain awareness of market trends in the retail industry.- Forecast volume of future sales to maximize profits.- Leading district in sales of warranties as well as a sought-out leader for tech services sales.- Managed stores ranging between 3 million to 6.5 million. - Ran one of the top stores in volume in Miami delivering positive sales and profit. - Responsible for overseeing day-to-day aspects of retail store, and leading a team to deliver exceptional customer service in a fast-paced environment.

Naples, Florida Area

Held several positions starting as a sales associate in the electrical department and quickly promoted to management in charge of operational and merchandising depts. - Oversaw merchandising and operational depts. in stores of volume up to 90 million per year.- Led and motivated store team to maximize customer service, increase sales and ensure efficiency.- Monitored the sales floor regularly, talking to staff, customers, and identifying and solving issues.- Involved in developing winning teams within local markets working with corporate trainers.- Trained and developed management teams for international expansion into Argentina and Chile.- Involved in setup and launch of stores in Buenos Aires, as well as on-site staff training and development.