Alex Raben Email & Phone Number

Chesterfield, Gb

Chesterfield, Derbyshire, Gb

Chesterfield, Derbyshire, Gb

Since joining COOLSPIRiT in March 2006 and having successfully established the Enterprise Solutions team, building the product portfolio we have today, I am extremely proud of the team for successfully achieving double digit growth, year on year. This has been possible by the delivery of numerous successful enterprise data protection and infrastructure projects. This success is also recognised by our many partner vendor awards, given to the team for the commitment and success in delivery customer projects.To help further drive our growth, I have now been promoted within the business to a newly created position of Brand Strategy Manager. This position will build on our existing vendor relations and go-to-market strategies, whilst delivering all sales and technical marketing activities the business requires.By representing our key partner vendors and their technologies, utilising the skills and experience I have gained during my career, this role will ultimately increase customer satisfaction of solutions supplied and deployed by the team at COOLSPIRiT - offering the service our customers have become to trust.

Chesterfield, Derbyshire, Gb

Building upon my 8 years’ experience with COOLSPIRiT and our Enterprise Solutions Team, I was still operating in a Pre-Sales capacity in this role and managing the growing team, while having a secondary focus on further helping the business to build strong strategic relationships with our key vendors and suppliers, ensuring our go-to-market strategies are aligned to the ever changing market and client requirement landscape, with the selection and onboarding of new vendors partners and building stronger relationships with exiting partners across all levels of the businesses.

Chesterfield, Derbyshire, Gb

When joining the company in March 2006, my primary role was to support the sales team and our customers in a Technical Pre-Sales capacity, whilst also creating and developing our solution portfolio. During this time we successfully built a solid foundation of strategic vendors and partners to deliver best of breed solutions to our customer base. Initially developing our data protection portfolio by way of the proposal and implementation of data protection solutions from industry leading vendors such as Quantum, Nexsan, Overland, Spectra Logic, Veritas, Arcserve & Commvault, whilst also building our storage infrastructure portfolio, which included solutions from vendors such as NetApp, EqualLogic, HPE, HDS, Nimble Storage, Microsoft & VMware. With one aim of being the best value-added reseller in the UK of chosen technologies - this was demonstrated multiple times by being awarded the highest partner status by many of our chosen strategic vendors. Furthermore, during this time I grew our portfolio to deliver Professional Services for the Data Protection, Data Infrastructure, Networks and Security solutions that are in our portfolio today. Day to day this role included many responsibilities such as Tender, Proposal & Quote Creation, Supplier Management & Purchasing and Service Contract Management of all solutions and products supplied by the business. The management of our internal IT systems including the deployment of new software platforms (QuoteWerks, SAP Business One) was also my responsibility.

Chesterfield, Derbyshire, Gb

This was a promotion to the level of a Company Director within the business. While in this role I also successfully managed, designed, delivered and trained our customers with our chosen CRM solution (ProspectSoft), a bespoke platform based on SyBase.

Chesterfield, Derbyshire, Gb

This promotion included the same day to day tasks as Systems Engineer while additional responsibilities were required to be performed. These included designing and proposing new system deployments (pre-sales), including the purchasing of hardware for customer projects. The management of the engineering team was also required for this role, ensuring all daily support tickets and tasks were completed to agreed SLA's.

Chesterfield, Derbyshire, Gb

While in this position by daily tasks included deploying, repairing and upgrade IT infrastructure systems. Supporting customers via telephone and onsite, covering the whole of the UK but with a concentration on Derbyshire, Nottinghamshire and Yorkshire. The IT infrastructure projects delivered included network configurations (LAN, WAN, RAS and VPN) included infrastructure cabling installation (CAT5 & BNC). Operating Systems supported and configured included Windows 95-XP and Windows Server NT4-2003, including Novell.

Melbourne, Vic, Au

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Education record

Education record