Alex Shin Email & Phone Number

• Manual Testing of Developer Items: Responsible for testing finished developer items before they are released into production. Testing all edge cases per item. • INOW Quality Assurance: Triaged and reported issues and business requests needed for the company’s application. Prioritize potential issues and business items for Developers.• Comparative Rater Issue Management: Regularly communicate with four different Comparative Raters, managing an issue log for each rater. Onboarding them to create new business for the company.• New Employee Training: Created a document of practice exercises for New Hires to get used to the application they would be working on. Overlook test cases created for tickets. General assistance with questions and concerns.

Greater Chicago Area

• Customer Applications For Partner Banks: In charge of creating application pages for new customers by certain dates, using the existing frameworks written in HAML, JavaScript, and YAML. Maintained and developed the previous framework. • Onboarding Affiliate Leads: Responsible for connecting 3rd party affiliates with the Amount Affiliate API, opening up the opportunity for most customers to interact with Avant and Avant’s partners.• Amount CRM: Maintained and developed the company’s CRM. Worked on document viewers feature to easily analyze bank statements, checks, and other important documents. • Culture/Workflow: Participated in Agile and Scrum exercises such as retros, stands, kickoffs, estimating, etc. Expected to learn and be consulted on tasks/projects that were assigned. Worked in pairs when different tasks overlapped.

Greater Chicago Area

Greater Chicago Area

•Big-O-Grapher: A web application that allows the user to see a graph of a code they write in. Worked on features such as making sure the app could categorize the code into one of the following categories: O(1), O(n), O(n^2), O(n^3), or O(log n). •Actualize CRM: Maintained and developed company’s CRM. Worked on features such as making sure a leads table would produce detailed information on a lead when clicked on.

Urbana-Champaign, Illinois Area

•Scheduled 30+ employees on tight academic schedules•Managed daily functions in the store to provide smooth workflow•Established high prioritization in maintaining a positive and productive work environment at all times•Trained new employees on company procedure, policies, and customer service•Received and inspected small shipments twice a week along with 1 larger shipment (2 palettes worth) once a month