Alex Smith Email & Phone Number

Sheffield, GB

Sheffield, England, United Kingdom

Remote

Providing 1st line customer support via Live Chat, tickets and emails. Handling multiple chats, using clear communication to determine issue(s) and offering suitable resolutions in a timely manner. Documenting actions taken, resolve provided and any relevant information from interactions on a CRM system.

Sheffield, England, United Kingdom

Working as part of a team to replenish and restock shelves overnight in preparation for the next day of business. Transporting cages of goods and products around the shop floor. Organising and sorting products to their correct location in an efficient and timely manner. Removing accumulated waste, such as cardboard and plastic for recycling etc.

Lyme Regis, England, United Kingdom

Welcoming customers, serving food, preparing the restaurant for the start of the day, cleaning tables, having thorough product knowledge, serving alcohol at the bar, handling cash and credit payments and instructing serving assistants to complete tasks as part of a team.

United States

Competing internationally in a professional team against other trained athletes, communicating rapidly and efficiently, problem solving, absorbing and improving on advice given to implement new strategies, and performing on stage under the pressure of the broadcast and audience.

Lyme Regis, England, United Kingdom

Opening the business at the start of day, cooking and serving food, handling cash and credit payments, creating employee’s weekly rota, working with a small team, cleaning and closing business at the end of day.

Lyme Regis

Created and produced various book covers and posters for numerous clients, work was also used in client's websites. Worked alongside Magic Oxygen in creating a 36 second long promotional video for a literary prize they were hosting.