Alex Thompson Email & Phone Number

Tysons Corner, Virginia, United States

New York City Metropolitan Area

• Oversaw approximately five colleagues at a time and ensured delivery of customer service • Completed daily Cycle Counts and Quick Picks to confirm quantity and restock ~10 products for inventory level management• Assisted in annual inventory preparation by restocking products, scanning backstock items, and efficiently organizing product carts• Shadowed Store Manager on HR issues, including compliance; staffing; and development and on metrics, including sales; service; scheduling; and in stock• Enhanced colleague engagement through breakroom redesign, creating birthday and recognition banners, and executing “Helping with Heart” initiative via designing a poster and collecting colleague feedback • Compared CVS to three competition pharmacy retailers, Duane Reade’s and an independent store; created a deliverable on findings• Shadowed District Leader on two Travel Days to review the status of different stores • Pursued Capstone Project regarding Customer Service Enhancement o Received three stores in the district with low service scores and collaborated with each store manager to generate higher scores over the month of Julyo Engaged in store visitations to coach colleagues, provide feedback, drive results, and build strong relationships with store managerso Performed data analyses to measure customer service scores via utilizing manager reports and metrics o Presented deliverable to the region, including the regional director; 20 district leaders; and 8 interns

Hatfield, Pa

• Assisted office manager with production reporting by entering product data into the company database, generating production cost reports for management, and updating raw material inventory while quickly learning a new software • Handled and organized detailed production records and sample retains, returned records to correct locations, and created locations for new records • Revised and implemented a new records retention system that provided a method to track and retrieve purged production files efficiently • Collaborated with purchasing department by updating raw material cost information in the company database• Supported sales and marketing efforts by collecting and organizing samples for prospective customers

Peddler'S Village; New Hope; And Doylestown, Pa

• Managed daily operations of store, including verification of beginning and ending cash/balances• Sold $1,250 per day on average• Utilized excellent communication skills to assist customers in locating products, answer questions, and provide recommendations • Maximized sales potential by replenishing and organizing inventory efficiently while maintaining attractive merchandise displays

Bachelor Of Science - Bs, Entrepreneurship, Innovation, And Technology Management Major And Professional Sales Minor

Activities and Societies: Sales Competition Team - August 2023 to Present Fashion Merchandising and Design Society - September 2022.

Education record

Activities and Societies: Spanish Honor Society Honor Roll Key Club Girl’s Golf Team 2018 Season, Awarded Suburban I All League Honorable.