Alexus Harper Email & Phone Number

• Extensive knowledge of the urological system gained to assist patients and medical staff with clinical and business services
• Verifies patient insurance, for 3 urology clinics, using HCPCS, CPT and ICD-10 codes to calculate patient liability for routine visits, medications, and in-office diagnostic procedures
• Obtains authorization for medical services performed in the clinic and completes appeals when necessary
• Maintains a phone queue of 8 different telephone lines daily by delegating over 250 incoming phone calls
• Creates inventory tracking reports to analyze spending and reduce operating cost
• Assists patients and physicians with online health portal services and schedules appointments for office visits and procedures

Boise, Idaho, United States

• Trained new employees on protocols and daily tasks to maintain optimum levels of success throughout the emergency room department
• Maintained a cash drawer and collected over $3,500 a month in patient payments via cash, check, debit, credit card, and CareCredit
• Used professionalism and maintained HIPAA compliance while communicating with outside health care clinics, insurance companies, transportation services, and interpreter services in person and over the phone
• Implemented a recycling system that supplied the department with notepads and reduced the amount of money spent on paper

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelor Of Science - Bs, Health/Health Care Administration/Management