Alex Whittaker Email & Phone Number

London, England, United Kingdom

Helping some fantastic brands unlock their next wave of growth. From purpose to product, brand to experience, customers to operations, our team brings the insight, rigour and expertise needed to both see and realise transformative opportunities.

London, United Kingdom

Working with some great global clients, using digital technologies to grow and transform their businesses. My work at Prophet covers all areas of digital marketing, customer experience, service design and product development for businesses across Europe and the Middle East.

London, United Kingdom

At Prophet we help companies develop transformational digital marketing strategies, digital product and service innovation and new business models. We balance the opportunities afforded by technology with the real value it creates for businesses and consumers. Prophet's world-class consulting capabilities, combined with Altimeter’s research, enables us to.

London, United Kingdom

• Leading a team of digital strategists, planners and content specialists for WPP's award winning digital agency. My work at POSSIBLE covered websites, mobile, social, campaigns, content, e-commerce, platform and product.
• Leading digital strategy for HSBC
• Digital service design for Specsavers
• Use of digital to reposition and differentiate leading brands in consumer health and pharmaceuticals for Bayer
• Strategy definition for an international e-commerce launch for Nestle
• Digital platform and product development for Canon

London, United Kingdom

• Leading strategy and innovation programmes for Marketing Magazine's Digital Agency of the Year. Working with a range of B2B and B2C clients in the UK and worldwide, with particular focus on Financial Services and.
• Designed and implemented a rapid prototyping and evaluation process with small teams working at pace.
• Leading a cross-discipline team of over 70 digital specialists.
• Responsible for senior client relationships, including presentations to AstraZeneca's CEO and other c-suite executivesPrior to my role with AstraZeneca, I acted as lead strategist for one of the UK’s largest banks.

London, United Kingdom

• Managing a wide range of strategic programmes focused on identifying new opportunities to deliver a differentiated high quality customer experience to Thomson Reuters global Financial Services audience.
• Responsible for initiating and defining the strategy to build new revenue streams and protect existing business through extending Thomson Reuters flagship platform to support third party application development and.
• Worked with a global team to design a change programme to improve the customer experience when buying and using Thomson Reuters products, whilst maximising efficiencies and revenue.

Greater New York City Area

• Leading and delivering programmes to transform Thomson Reuters customer data and analytics capabilities including the delivery of usage analytics and customer communications.
• Established, designed and managed a successful three year programme to provide the first ever view of usage patterns in Thomson Reuters flagship product. Responsible for setting programme objectives and goals, ensuring.
• Supported the transformation of the Thomson Reuters sales force into groups aligned by client industry. Managed the programme delivering customer insight and analytics to support the new sales teams.
• Initiated and delivered an overhaul of electronic marketing capabilities including the move to a single e-mail platform resulting in time and cost savings, improved campaign performance and greater insight.
• Lead a global team with employees in USA, UK and India. Responsible for setting annual targets, individual objectives and managing personal development plans. Extensive experience of interviewing and recruiting staff.

London, United Kingdom

• Managing the transformation of product management methodologies and processes.
• Created and implemented a new process to manage product requirements from initial customer requests through to product development. Included the selection and roll-out of a requirement management toolset delivering.
• Designed a Methods of Working for the Sales & Trading business division – providing guidelines and operating rhythm for business owners’ interaction with product management and development teams.
• Programme managed the re-launch of the home page of Reuters flagship premium product to a customer-centric design, improving usability and customer insight, capturing profile details for over 100,000 customers.

Vancouver, Canada Area

Account manager working in the Vancouver office with responsibility for supporting Reuters clients in the city and surrounding region, identifying and delivering potential sale opportunities.

London, United Kingdom

Account manager with responsibility for 5 major UK and Japanese banks.

One of a nationwide network of brand managers, planning and delivering marketing activities targeted at the student market.

Cambridge, United Kingdom

Produced a market research project on the software testing market in preparation for a high profile product launch.