As a Greeter, Starter, and Ranger at Rutgers Golf Course, I have honed my customer service skills by welcoming and assisting golfers, ensuring smooth course operations, and maintaining a positive golfing experience for all patrons. My role involves:•𝐆𝐫𝐞𝐞𝐭𝐞𝐫: Providing a warm welcome and essential information to golfers, enhancing their overall experience.•𝐒𝐭𝐚𝐫𝐭𝐞𝐫: Managing the tee times efficiently, ensuring timely starts, and coordinating with players to maintain the course schedule.•𝐑𝐚𝐧𝐠𝐞𝐫: Monitoring the course, enforcing rules, and addressing any on-course issues to ensure a safe and enjoyable environment.In addition to these responsibilities, I have had the unique opportunity to learn and practice golf, deepening my appreciation for the sport and understanding its nuances. This experience has not only improved my personal skills but also enhanced my ability to assist and relate to the golfers I serve.

𝐒𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐢𝐳𝐢𝐧𝐠 𝐭𝐡𝐞 𝐄𝐧𝐝 𝐨𝐟 𝐋𝐢𝐟𝐞 𝐚𝐧𝐝 𝐋𝐚𝐬𝐭 𝐓𝐢𝐦𝐞 𝐁𝐮𝐲 𝐏𝐫𝐨𝐜𝐞𝐬𝐬:In this project, the team collaborated with over five cross-functional teams across the United States to standardize BD's End of Life (EOL) and Last Time Buy (LTB) processes. Key aspects of the project included:•𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐒𝐜𝐨𝐩𝐞: Focused on product discontinuation planning, regulatory compliance, customer communication, sustainable practices, and process improvement within BD's Integrated Diagnostic Solutions (IDS) division, specifically for electronic products.•𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Conducted interviews with individuals from various departments and reviewed the Supplier Change Request (SCR) portal's Standard Operating Procedures (SOP).•𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬: Analyzed current EOL and LTB processes and reviewed internal SOPs and local change control procedures to identify areas for improvement.•𝐏𝐫𝐞𝐯𝐞𝐧𝐭𝐢𝐯𝐞 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: Developed a preventive approach by creating a critical parts list, identifying potential alternate sources, evaluating existing suppliers, and conducting risk assessments.•𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Created detailed workflow charts incorporating preventive and reactive approach solutions to ensure a robust and streamlined process for managing product end-of-life scenarios.•𝐑𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝𝐚𝐭𝐢𝐨𝐧𝐬: Proposed strategic solutions to enhance cross-departmental collaboration, improve supplier relationship management, minimize siloed approaches, and implement new software for change control management.This project not only improved BD's operational efficiency but also provided valuable insights into effective process management and cross-functional collaboration.

• 𝐄𝐑𝐏 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: Spearheaded the customization and implementation of ERP software tailored for client-specific needs, enhancing operational efficiencies and client satisfaction. • 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Developed and maintained strong relationships with cross functional client teams, ensuring seamless communication and alignment of project objectives and standardization, reducing downtime. • 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Managed complex projects from conception through completion within tight deadlines, demonstrating strong organizational skills and the ability to manage multiple stakeholder demands simultaneously. • 𝐖𝐌𝐒 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭𝐬: Collaborated with the company's development team to introduce 26 additional features to WMS application for internal use. • 𝐂𝐡𝐚𝐭𝐆𝐏𝐓 𝐮𝐭𝐢𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Spearheaded company wide documentation improvements in project processes by reducing manual data using ChatGPT to automate test case file creation and enhancing SOPs. • 𝐂𝐥𝐢𝐞𝐧𝐭 𝐔𝐀𝐓: Developed and implemented KPI aggregation in trial runs, resulting in a 16% increase in project implementation efficiency. • 𝐈𝐧𝐯𝐨𝐢𝐜𝐞 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠: Skilled in finding discrepancies with client invoices to make sure the system setup was working for the old invoices.

• Spearheaded the development of a robust and efficient chassis for Team D.A.R.V.I.N's entry into the Intelligent Ground Vehicle Competition (IGVC), Michigan 2020, optimizing for performance and durability.• Innovated in design and oversaw the procurement of high-quality materials, contributing significantly to the team's ability to create an advanced autonomous ground vehicle.• Played a key role in showcasing cutting-edge engineering and paving the way for real-world applications in intelligent transportation and automation.

• Gained insights into Project Management in Upstream Oil & Gas• Leveraged prior business experience to seamlessly integrate and guide team members, enriching workflow and discussions• Entrusted with key responsibilities, from leading exhaustive studies on EPC projects to presenting in front of professionals• Produced top-tier work and displayed meticulous attention to detail, ensuring quality across documentation and presentations• Demonstrated a keen passion for understanding and improving processes, often seeking feedback, conducting in-depth research, and consulting mentors for optimal outcomes• Built strong cross-functional relationships, bridging communication gaps and understanding diverse departmental needs to enhance project workflows

• 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐭: Formulated and executed comprehensive procurement plans for both raw materials and finished goods, optimizing inventory levels and cost efficiency, and meeting all production targets while tracking industry trends.⁣• 𝐖𝐚𝐫𝐞𝐡𝐨𝐮𝐬𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Managed the entire supply chain, from vendor negotiation to calculating cycle times, ensuring a balance between supply and demand and maintaining operational readiness and safety stock movement optimization.⁣• 𝐕𝐞𝐧𝐝𝐨𝐫 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Established and nurtured productive relationships with material suppliers, securing high quality inputs for manufacturing while negotiating favorable terms.⁣• 𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 𝐓𝐫𝐚𝐧𝐬𝐚𝐜𝐭𝐢𝐨𝐧𝐬: Pivoted the business model to focus on niche markets, such as university fest merchandise, leveraging experience to refine logistics operations, including efficient material sourcing, inventory optimization, and order fulfillment, thereby ensuring customer satisfaction and repeat business.⁣• Secured a landmark spot-buy contract with Pepe Jeans, affirming the venture’s credibility and logistics capability and paving the way for further scaling and more significant contracts.