Alfonso Garza Email and Phone Number

IBM’s Account Technical Leaders (ATL) are trusted technical advisors for strategic IBM accounts whose mission is to apply deep technical knowledge to understand and solve client business needs. My objectives include:- Full stack solution architecture using broad IBM’s Technology including Hybrid Cloud, Data & AI, Security, Infrastructure and Automation- Lead the account technical strategy and orchestrate IBM account teams towards client goals and the highest client satisfaction- Lead technical specialist in cross solutions in the IBM accounts- Build and sell solutions in Monterrey

Accountable for supporting hardware sales and presales for projects (storage and servers). Principal contact for client relationship in hardware topics. Leading Architect for complex solutions of IBM Hardware, including client’s applications:• Understand client requirements, transform client needs into IBM solutions up to commercial proposals• Maintain commercial, portfolio and technical conversations with clients, including presentations, briefings, events (open and private)• Leading Cyber Resiliency solutions / Anti-Malware for IBM Cyber Vault / IBM Security solutions• Lead of Spectrum Fusion product in Mexico • Leader delivering open presentations in IBM events to several clients across the country• Leader in developing detailed plans for Hardware Projects• Leader in Mexico for IBM Flash System solutions• Deliver demos of IBM products, proof of concepts, implementation recommendations, detailed operation recommendations, issues and tickets support during the lifecycle of them, quality assurance of deployments, among other non-sales activities• Reviewing and understanding the client needs to build proposals and architectures• Building the physical and logical architecture for IBM Systems projects, • Storage solutions design• SME (Subject Matter Expert) for Storage for Central America• Work with Business Partners, supporting sales and technical doubts, support for IBM internal process• Build and sell hardware solutions in North of Mexico and Multi-Industry in Mexico City

Accountable for supporting hardware sales and presales for projects (storage and servers):• Understand client requirements, transform client needs into IBM solutions up to commercial proposals• Maintain commercial, portfolio and technical conversations with clients• Leading Cyber Resiliency solutions for IBM Cyber Vault solutions• Lead of Spectrum Fusion product in Mexico • Leader delivering open presentations in IBM events to several clients across the country• Leader in developing detailed plans for Hardware Projects• Leader in Mexico for IBM Flash System solutions• Deliver demos of IBM products, proof of concepts• Reviewing and understanding the client needs to build proposals and architectures• Building the physical and logical architecture for IBM Systems projects, • Storage solutions design, with products like disk, flash systems, backup solutions, VTL, storage software• Server design, with products like Power Systems servers• Work with Business Partners, supporting sales and technical doubts, support for IBM internal process• Architect and consultant to link IBM Systems area and IBM Outsourcing area in CEMEX account, making HW designs for IT HW refresh program, including all IBM hardware products• Build and sell hardware solutions in North of Mexico and GEO Expansion

Consulting Business partner in DGHC (De la Garza e Hidrogo Consultores), Accountable for selling & delivering consulting projects• Leader in developing, detailed solutions and pricing of IT Services projects.• Defining end-to-end solutions: HW, SW and services.• Helping clients to identify requirements, aligning them to the business.• Project Management for IT Projects.• IT Consultant for IT Governance and ITIL Projects.

Accountable for the administration of shared services.• Leader of different departments as IT, HHRR, PMO, Corporate Security and Corporate Processes• Responsible for the area planning, managing, development and team building• Construction from zero the PMO, Corporate Security and Corporate Processes areas• SAP, Sharepoint, MS Communicator projects building and implementing on production with IT area• CoVa (variable compensation), employee saving, corporate insurance for employees building on production with HHRR area• Beginning of the SAP HCM project implementation

Accountable for supporting software sales and projects.• Leader in developing detailed plans for Software Projects• Maintain commercial, portfolio and technical conversations with clients, including presentations, briefings and events• Reviewing and understanding the client needs to build proposals and architectures and maintaining commercial relations inside HP and within the client• Building the physical and logical architecture for HP Software projects• ITIL (IT Infrastructure Library) standards application and certification• Building and selling projects in all the country

Accountable for selling IT services projects. • Understand client requirements, transform client needs into HP services solutions up to commercial proposals• Maintain commercial, portfolio and technical conversations with clients, being the main point of contact for any services related topics• Build HP services solutions, from the requirements, developing scope of work up to detailed pricing information, with detailed costs and margins• Leader in developing, detailed solutions and pricing of IT Services projects• Defining end-to-end solutions: HW, SW and services• Helping clients to identify requirements, aligning them to the business• Selling projects for over 5 million dollars

Accountable for leading IT Consulting projects. • Leader in developing, detailed plans and execution of IT Consulting Projects, including HP SW projects, ERP (SAP, MS AX, Microsiga), ITIL, Consolidation, DRP, etc.• Delivering projects with Global Method for PM and PMI standards• ITIL (IT Infrastructure Library) standards application and certification• Responsible to manage client relationships in order to up sale current projects• Managed global project like CEMEX ITIL implementation, did it in several countries like Mexico, Venezuela, Philippines, France, Germany, Spain and USA• Acted as a Program manager in a multi project solution, including networking, storage, server and services projects• Leading and selling projects for over 14 million dollars

Technology Manager: Accountable for leading technology projects. 04/97 to 09/00• Developed ERP technology project for the Company. HW evaluation, detailed plans and execution• Corporate Windows Servers operations Manager• ERP operations accountable. Application and file servers manager, clients administration• Technology evaluations. Responsible for HW purchase• Help Desk and Support on Site responsible• Internet and intranet managerBI Developer: Accountable for developing Business Intelligence models and reports. 04/96 to 04/97• Power Play cubes developer• Oracle BI developer• Cubes, models and reports for Business Intelligence purpose responsible• Multidimensional OLAP cubes development to analyze business data with functional areas

• Developed computer systems for important local companies as a Project Manager, Analyst and developer• Solution designer, including cost and pricing strategy in conjunction with the commercial area• Responsible to manage client relationships, in order to present solutions, products in areas like data warehouse, custom applications, database solutions, etc.• Organized and sold IT implementation systems in the following areas: HR, IT Control & Maintenance, Manufacturing and Commercial.• Contributed and executed strategic plans for the company• LAN administrator