• Managed the redevelopment of existing website to be more functional and modernized focusing on increasing web traffic and conversions• Created using Adobe Creative Suite; advertisements, flyers, brochures, pamphlets, game programs, logos, website graphics, large format banners, and various other marketing items• Implemented the creation of an online payment platform which helped increase the overall revenue of the organization by 30% for summer soccer camps• Responsible for implementing marketing of organization through social media accounts, traditional media such as newspapers and television, as well as SEO optimization for website• Created and distributed a monthly electronic newsletter• Directed and promoted events, in working with the organizations’ sponsors and partners• Published articles on organization’s website, as well as news papers throughout the state of Vermont

• Assisted in managing the department budget, using creative thinking to minimize cost while ensuring goals were being met• Promoted the department’s mission of safety fun and learning• Met and exceeded established program revenue and budgetary goals• Managed day to day and season long scheduling of snowboard staff• Lead staff members by establishing team dynamics, and by coordinating and delegating daily tasks• Helped maintain a high level of departmental organization• Created new marketing channels, and enhanced traditional marketing for Snow Sport University• Held a high level of customer service resolving guest issues, helping to create a positive guest experience

• Responded to the day to day demands of clients, assisting with their financial contracts• Created relationships with new, and existing client base• Helped with end of the day account and bank reconciliation• Marketed new and existing financial products• Assisted in underwriting financial contracts to ensure contracts meet guidelines of organization standards• Excelled in promoting a positive experience for clients assisting with their policies, and accounts