Alfredo David Email & Phone Number

Houston, Texas Area

• Deliver remote technical support for the Infinity product suite via database, networking, peripherals, registry settings to resolve 12 incidents weekly.

Houston, Texas, United States

• Scheduled technicians for an average of 15 incoming repairs or projects per week and continuous monitor technician's completion of required hazard analysis through reporting.
• Supervised team decrease repair time to an average of 70 minutes after months of backlog and incomplete repairs.

Houston, Texas, United States

• Managed teams of up to 12 technicians on full scope of operations and configuration of all equipment as well as safe work practices. Decreased completion time from five days to two by staggering shifts.
• Spearhead completion of new builds whilst maintaining client deadlines and team member schedules.
• Troubleshoot and repair software, electrical, and mechanical issues as quickly as possible while sustaining constant communication with involved clients. Coordinate with other contractors if repairs are outside of.

Houston, Texas Area

• Responsible for generating, maintaining, and updating over 40 weekly service reports to ensure contact support on PAC’s product line and to maintain great customer relations.
• Provided an average of 15 yearly on-site and off-site training to clients including Shell, Inspectorate, BMW, and Nissan/Fiat as well as all travel arrangements to client facilities.
• Installed, repaired, calibrated, and tested equipment including Spectrometer, Flashpoint Detectors, PetroSpec products, Multitek products according to ASTM standards.
• Placed orders for any needed additional parts and chemicals used to calibrate and repair equipment by reaching out to manufacturing with custom requests.
• Calibrated spectroscopic analyzers for measuring chemical and physical properties with ASTM standards and provided any additional troubleshooting for electrical and mechanical issues.
• Served as an active member of the ES&C Committee.

Houston, Texas Area

• Managed all shipping and receiving, delegated maintenance of warehouse to support daily activity, and processed over $150,000 worth of orders per week.
• Placed nationwide supply orders with over 10 distributors in accordance with set inventory and reorder points.
• Created and implemented training materials and activities resulting in improved onboarding of personnel by 8%.

• Supervised installation of structured wiring for telecommunications services and cable.
• Installed home security and fire alarm system in commercial and residential homes averaging 12 sites per week.

Bachelor Of Business Administration - Bba, Management Information Systems, General, 3.67

Associate Of Arts - Aa, Business

Associate Of Science (A.S.), Electrical And Electronics Engineering