Alfredo Jimenez Email & Phone Number

Los Angeles Metropolitan Area

Los Angeles Metropolitan Area

Los Angeles Metropolitan Area

Encino, Ca

Greater Los Angeles Area

Schedule and ship purchase orders ahead of ship date to prevent external factors from creating delays.Reserve inventory to fulfill orders from wholesale trustees: Nordstrom, Macy’s, Zappos, Amazon, and others.Summarize projections of invoice totals for all stakeholders: operations, planners, and trustee accounts.Forecast all incoming inventory changes such as color change, cancellations, and unexpected external delays.Train peers on best practices to avoid a credit chargeback, minimize any residual stock, and track invoices.Work closely with the operations team to eliminate any bottleneck effects in the shipping process to trustees.

Greater Los Angeles Area

Communicated daily with distribution center to update discrepancies in customer orders and returns. Worked with Zendesk interface to answer and solve customer requests, complaints, and fraud investigations. Categorized priority of communications to stay within the response service level agreement timescale.Answered to urgent situations by phone call and reacted in real-time to de-escalate complaints. Served as an interpreter for Spanish speaking customer calls, emails, and all other Spanish stakeholders.

Greater Los Angeles Area

Increased revenue by a minimum of 5% in comparison to previous years, monthly, and weekly. Analyzed key success metrics to best meet goals of 10% conversion rate of customers. Wrote reports summarizing plans to outline sales forecasts and increase team motivation.

Arcadia, Ca

Reviewed analytics of bestselling areas and weaker areas within the department through Excel. Acted as a liaison for Topshop/Topman representatives in the merchandising point of difference spots.Pitched a creative project as a team to store management on integrating e-commerce with brick and mortar.

Arcadia, Ca

Internship program intended to teach students about retail management, marketing, and sales promotion. Great learning experience in event planning for Nordstrom Anniversary Sale. The customer retention model and outreach of this program was a critical part of the internship.

Arcadia, Ca

Ordered higher quantities for best-sellers and lowered the inventory levels of low-selling items.Thoroughly researched company trends, color stories and vision through Excel reports.Analyzed business by sending end-of-day summaries using Microsoft Excel and Outlook.

Doctor Of Law - Jd, Law

Activities and Societies: Pride Law, California Western School of Law, President, March 2023 – Present American Constitution Society.

Bachelor Of Science - Bs, Business Administration And Management, General