Algildo Munhon Email & Phone Number

Belfast, Gb

Waltham, Massachusetts, United States

Renewals Representative for Italy and Portugal.

Belfast, Northern Ireland, United Kingdom

Renewals representative for Italy and Portugal.

Belfast, Northern Ireland, United Kingdom

Renewals Representative for Netherlands and Portugal.Meet quota for assigned territory • Contribute to success of the team quota • Have expertise specific to the business of maintenance renewals • Demonstrate the ability to personally plan for achievement of performance goals • Identify renewal accounts sending quotes out promptly consolidating and looking for opportunities to sell multi-year maintenance policies • Build territory-focused campaigns to… Show more Renewals Representative for Netherlands and Portugal.Meet quota for assigned territory • Contribute to success of the team quota • Have expertise specific to the business of maintenance renewals • Demonstrate the ability to personally plan for achievement of performance goals • Identify renewal accounts sending quotes out promptly consolidating and looking for opportunities to sell multi-year maintenance policies • Build territory-focused campaigns to reinstate lapsed support contracts • Focus on daily telephone work and meet the call volume targets • Work with our partners with a win-win attitude • Be a point of contact for customers • Pursue higher support level opportunities and uncover additional licenses or compliance leads • Run the pipeline and forecast responsibilities following company guidelines Show less

Belfast, United Kingdom

Bank Clearing Operative | DXC Technology company (www.dxc.com), Belfast | Nov 2018 – Present.Created by the merger of CSC (1959) and the Enterprise Services business of Hewlett Packard Enterprise (2008) DXC Technology boasts a long and proud history of innovation, service and value.Today the strategic combination of these two complementary businesses creates the world’s leading independent, end-to-end IT services company. With around $25 billion in annual revenues and nearly 6,000… Show more Bank Clearing Operative | DXC Technology company (www.dxc.com), Belfast | Nov 2018 – Present.Created by the merger of CSC (1959) and the Enterprise Services business of Hewlett Packard Enterprise (2008) DXC Technology boasts a long and proud history of innovation, service and value.Today the strategic combination of these two complementary businesses creates the world’s leading independent, end-to-end IT services company. With around $25 billion in annual revenues and nearly 6,000 clients in more than 70 countries, DXC Technology is uniquely positioned to lead digital transformations – creating greater value for clients, partners and shareholders; as well as presenting new growth opportunities for its people.• Clearing Operative for a banking Out clearing Team as back office of one of Ireland's largest banking groups. • Carry out multiple financial tasks within the Centre (receiving cheques/bank documents)• Responsible for the maintenance of records prioritising the workload efficiently • Adhere to SLA's and be able to work within timescales. • Responsible for the administrative work (batches preparation/scanning) • Receive bags of vouchers from couriers, check batches against T16 remitted with the work, image capture the vouchers received and pack for secure storing.• Work proficiently with all Microsoft Office Applications - specifically Word, Excel & Outlook• Using good communication skills (all levels of the organisation) with a strong emphasis on customer focus and excellent organizational skills also using ability to multitask to carry out bank operative tasks in a daily basis. Show less

Belfast, United Kingdom

● Processing of monthly/weekly, payrolls for over 16000 NHS employees.● Inputting changes including starters, leavers, annual leave, unpaid leave, career break, maternity leave, updating salary scale, tax codes, AOE, Pension, life and health, salary sacrifice, child maintenance and childcare vouchers.● Liaising with HR and Medical Staff admin.● Financial Data input and checking reports to ensure accuracy of payroll information.● Providing reports and payslips and advising on… Show more ● Processing of monthly/weekly, payrolls for over 16000 NHS employees.● Inputting changes including starters, leavers, annual leave, unpaid leave, career break, maternity leave, updating salary scale, tax codes, AOE, Pension, life and health, salary sacrifice, child maintenance and childcare vouchers.● Liaising with HR and Medical Staff admin.● Financial Data input and checking reports to ensure accuracy of payroll information.● Providing reports and payslips and advising on PAYE/tax payments.● Reporting to HMRC under the Real Time Information system.● Processing reports e.g., cost, gross to net, exceptions, holiday and contract hours.● Monthly pension’s contribution uploads to NHS and Nest pension.● Production of Management Information reports.● Assisting Payroll Controllers on various duties e.g., updating HR forms/salary/Tax Cod/incremental date/enhanced and overtime hours.● Filing and admin. Show less

Belfast, United Kingdom

Global business services company, delivering extraordinary customer, employee and user experiences for more than 450 of the world’s leading brands.Veritas Technologies LLC is an American international data management company headquartered in Mountain View, California. The company has its origins in Tolerant Systems, founded in 1983 and later renamed Veritas Software • Responsible for Software Licenses renewals across EMEA and AMS markets; ensuring the accurate transmission of… Show more Global business services company, delivering extraordinary customer, employee and user experiences for more than 450 of the world’s leading brands.Veritas Technologies LLC is an American international data management company headquartered in Mountain View, California. The company has its origins in Tolerant Systems, founded in 1983 and later renamed Veritas Software • Responsible for Software Licenses renewals across EMEA and AMS markets; ensuring the accurate transmission of updated information and systems, staying abreast of all augmentations and additions. • Act as the Licenses Renewal Sales Representative across EMEA and AMS markets. • Execute a proactive approach to issuing renewal license quotes across EMEA and AMS markets. • Develop and maintain a network through effective relationship building and customer care, with high standard of professional practice. • Discover and develop business opportunities within the market sector, establishing potential and nurturing new business relationships. • Support distributors and resellers to ensure progress in licenses renewals, remaining actively involved in the renewal process. • Assist and troubleshoot issues relating to distributor quotes, ensuring swift and satisfactory resolution. • Demonstrate a strong sense of teamwork, flourishing in group projects along with solo initiatives. Successful Projects/Achievements: • Awarded Employee of the year due to best performance and teamwork. Show less

Belfast, United Kingdom

Global business services company, delivering extraordinary customer, employee and user experiences for more than 450 of the world’s leading brands.GoDaddy Inc. is an American publicly traded Internet domain registrar and web hosting company. As of May 2017, GoDaddy has approximately 17 million customers and over 6,000 employees worldwide. • Generated sales among key client accounts, including upselling and cross-selling, adhering to agreed company guidelines. Achieved and exceeded… Show more Global business services company, delivering extraordinary customer, employee and user experiences for more than 450 of the world’s leading brands.GoDaddy Inc. is an American publicly traded Internet domain registrar and web hosting company. As of May 2017, GoDaddy has approximately 17 million customers and over 6,000 employees worldwide. • Generated sales among key client accounts, including upselling and cross-selling, adhering to agreed company guidelines. Achieved and exceeded assigned sales targets. • Operated as the point of contact for assigned customers; provided a professional yet personal approach through gained trust and reliability via client interactions. • Developed and maintained long-term relationships with accounts. • Ensured clients received requested products and services in a timely and efficient manner. • Executed detailed and thorough training and education on various updates and new products, ensuring clients proficiency and ease of use. • Forecasted and tracked client account metrics, production and satisfaction. • Managed projects within client relationships, working to carry out client goals while meeting company goals. • Identified opportunities to grow business with existing clients. Successful Projects/Achievements: ➢ Successful completed "Leadership Education for Agent Development."➢Award "Full year attendance 2012" - employee with no lateness/absence➢ Top Performer Quality Assurance of the week – Feb 2015Top Performer Customer Survey Satisfaction – May 2015Top Performer Quality Assurance of the week – Jun 2015Top Performer Quality Assurance of the week – Sep 2015 Show less

Belfast, United Kingdom

Micro Focus and HPE Software have joined to become one of the largest pure-play software companies in the world. Bringing together two leaders in the software industry, Micro Focus is uniquely positioned to help customers maximize existing software investments and embrace innovation in a world of hybrid IT—from mainframe to mobile to cloud.• Post-sales phone and web based 1st line technical support.• Perform problem determination, and escalate to 2nd Line support as… Show more Micro Focus and HPE Software have joined to become one of the largest pure-play software companies in the world. Bringing together two leaders in the software industry, Micro Focus is uniquely positioned to help customers maximize existing software investments and embrace innovation in a world of hybrid IT—from mainframe to mobile to cloud.• Post-sales phone and web based 1st line technical support.• Perform problem determination, and escalate to 2nd Line support as required.• Retain responsibility for calls that you have taken and proactively manage their resolution.• License key exception handling.• Customer Care administration tasks as they arise.• Involvement in proactive outbound customer contact programs Show less

Belfast, United Kingdom

Nissan Motor Company Ltd is a Japanese multinational automobile manufacturer headquartered in Nishi-ku, Yokohama • Developed an in-depth understanding of dealerships car inventory, utilising such knowledge to encourage customers to make a purchase • Worked closely with marketing team to further develop existing client base in addition to building new relationships • Assisted and supported dealerships in all aspects of sales campaign including test drive and recall… Show more Nissan Motor Company Ltd is a Japanese multinational automobile manufacturer headquartered in Nishi-ku, Yokohama • Developed an in-depth understanding of dealerships car inventory, utilising such knowledge to encourage customers to make a purchase • Worked closely with marketing team to further develop existing client base in addition to building new relationships • Assisted and supported dealerships in all aspects of sales campaign including test drive and recall campaign • Worked closely with the Finance Manager to develop sales agreements that benefit the company as well as the customer • Collaborated with Sales Manager to offer attractive deals on used vehicles to interested customers. • Executed strong administrative skills; Issued relevant vehicle documentation and itinerary to clients, managed and evaluated quality assurance information from telephone calls, emails and chat. Show less

Brazil

Trade association,working closely with small and medium companies acting as the voice and rights activist. A non-political and non-profit organisation valorising entrepreneurship and economic local development. Assisting associates to expand business throughout strengthening local capacities and dialogue between government and non government actors. • Evaluated business processes, anticipated requirements, uncovered areas for improvement, and developed and implemented… Show more Trade association,working closely with small and medium companies acting as the voice and rights activist. A non-political and non-profit organisation valorising entrepreneurship and economic local development. Assisting associates to expand business throughout strengthening local capacities and dialogue between government and non government actors. • Evaluated business processes, anticipated requirements, uncovered areas for improvement, and developed and implemented solutions. • Led ongoing reviews of business processes and developed optimization strategies. • Stayed up-to-date on the latest process and IT advancements to automate and modernize systems. • Conducted meetings and presentations to share ideas and findings. • Performed requirements analysis. • Documented and communicated the results of efforts. • Effectively communicated insights and plans to cross-functional team members and management. • Gathered critical information from meetings with various stakeholders and produced useful reports. • Provided leadership, training, coaching, and guidance to junior staff. • Allocated resources and maintained cost efficiency in line with assigned company budgets. • Managed projects, developed project plans, and monitored performance. • Updated, implemented and maintained outlined procedures. Show less

Brazil

Xerox Corporation is an American global corporation that sells print and digital document solutions, and document technology products in more than 160 countries. • Executed B2B marketing initiatives, covering all sectors of industry, including but not limited to; Universities, Retail and Government. • Prospected/analysed high potential customers and client bases; Sales contracts analyses. • Planned and implemented strategies to market Xerox equipment and services to new and… Show more Xerox Corporation is an American global corporation that sells print and digital document solutions, and document technology products in more than 160 countries. • Executed B2B marketing initiatives, covering all sectors of industry, including but not limited to; Universities, Retail and Government. • Prospected/analysed high potential customers and client bases; Sales contracts analyses. • Planned and implemented strategies to market Xerox equipment and services to new and existing customers. • Maintained a large base of qualified prospects through phone call and personal visits. • Demonstrated Xerox equipment and software advantages, staying abreast of changes and updates within company offerings. • Closed business deals and provided install and after-sales support. Successful Projects/Achievements: ➢B2B Sales employee of the year 1999. Show less

Postgraduate Diploma, Business Strategy And Entrepreneurship

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Business Administration And Management, General