▪ Interaction with the Lithuanian Central bank & FIU▪ The main POC for AML/CFT matters inside and outside the company▪ Ensuring the efficient operation of the Compliance department (KYC and AML)▪ Ensuring the planning, development and optimization of the Team's activities▪ KYC and AML process design, development and optimization▪ Enforcing financial crime prevention requirements▪ Ensuring compliance with anti-money laundering and terrorist financing requirements

· Participating in internal investigations related to suspicious, fraudulent actions/operations, appropriate transfer of information to corresponding institutions;· Collecting, reviewing and verifying documents and information;· Helping to ensure that the company complies with relevant AML laws and regulations;· Performing clients’ risk assessment, continuously monitoring them to ensure that data complies with KYC and AML requirements;· Financial transaction monitoring and… Show more · Participating in internal investigations related to suspicious, fraudulent actions/operations, appropriate transfer of information to corresponding institutions;· Collecting, reviewing and verifying documents and information;· Helping to ensure that the company complies with relevant AML laws and regulations;· Performing clients’ risk assessment, continuously monitoring them to ensure that data complies with KYC and AML requirements;· Financial transaction monitoring and analysis; Show less

▪ External and internal communication management from the starting point to the final goal/ various campaigns▪ New client onboarding (KYC)▪ Performing ODD/EDD checks on new and existing clients▪ Assisting customers in solving problems related to product features, usability, technical issues, and product performance, including participation in all aspects of pre-sale, customer onboarding/development, diagnosing/resolving technical issues, and escalation support.▪ Daily tasks in… Show more ▪ External and internal communication management from the starting point to the final goal/ various campaigns▪ New client onboarding (KYC)▪ Performing ODD/EDD checks on new and existing clients▪ Assisting customers in solving problems related to product features, usability, technical issues, and product performance, including participation in all aspects of pre-sale, customer onboarding/development, diagnosing/resolving technical issues, and escalation support.▪ Daily tasks in regards to banking operations▪ Building customer support procedures for financial technologies startup in cooperation with other appropriate departments.▪ Terms&Conditions and FAQ's management▪ Constant work on improving processes and services▪ Collaboration with IT and Compliance teams▪ App testing Show less

▪ New client onboarding (KYC)▪ Performing ODD/EDD checks on new and existing clients▪ Start-up development▪ Content editing▪ External and internal communication management from the starting point to the final goal/ various campaigns▪ Communication with the clients (Email, LiveChat, In-App, MailChimp)▪ Daily tasks in regards with banking operations▪ Procedure development▪ Terms&Conditions and FAQ's management▪ Constant work on improving processes and… Show more ▪ New client onboarding (KYC)▪ Performing ODD/EDD checks on new and existing clients▪ Start-up development▪ Content editing▪ External and internal communication management from the starting point to the final goal/ various campaigns▪ Communication with the clients (Email, LiveChat, In-App, MailChimp)▪ Daily tasks in regards with banking operations▪ Procedure development▪ Terms&Conditions and FAQ's management▪ Constant work on improving processes and services▪ Collaboration with IT, FinOps and Compliance teams▪ App testing Show less

▪ Full ownership of incidents from the escalation moment to resolution▪ Request fulfillment process; being part of work orders, related to both IT Workplace and Telephony▪ Ensuring that all outgoing internal/external communication to be constant, professional to the customer, stakeholders, and management▪ Resolving various daily IT issues, working with IT orders