Based in Head Office, Unit Head PMO is responsible for providing leadership and direction to the Project Management Office (PMO) within an organization. Responsible for developing and executing successful management strategies, effective project delivery processes, and creating and maintaining a priority-setting process that leads to successful completion of projects. Additionally, provides support and guidance to internal teams and external stakeholders on project-related matters, and monitor associated risks, and timelines and also create performance reports and engage in continuous process improvement.Key Roles:• Management of diversified portfolio of ADC (Mobile/Internet Banking, VISA, Master Card, PayPak), Digital Banking, Core Banking, Islamic Banking, and Infrastructure projects/products in close coordination with Business from initiation till closure.• Controlling & Managing the Project, Development, QA and Design Teams for Assigned projects.• Direct the activities of the Project Management Unit and determine how team resources should be allocated across projects.• Create a work atmosphere conducive to professional growth and development of excellent personnel at all levels.

Based in Head Office, a key management position in project management office (PMO) with the core responsibility to align the organization’s strategic objectives and adhere to best practices. • Managing a diverse portfolio consisting of CEO's Initiatives, Strategic Initiatives, Data Science, Digital Banking, Business Improvements & Technology driven projects.• Engage with Group Heads and Executive Management to identify opportunities for business improvements.• Governance and supervision of Project Lifecycle.• Oversee the delegation of work to Project Managers & Business Analysts for the delivery of projects/programs on time, within the scope, and on budget.Key Achievements:• Build a digital strategy roadmap for the direction of our products ensuring competitive advantage.• 26 Branches Merger Project: worked as a project manager to ensure all works are completed under the SBP mentioned role & regulation and facilitate to all divisions to complete their end task on time.• Facilitate to all Bank segments for deploying Reconciliation Automation portal, that enhance efficiency & accuracy of the information.

Based in Head Office, a key management position in project management office (PMO) with core job responsibility to ensuring implementation of project plans, develop budget, align resources, and meet milestone. As I in-charge of many different projects the ability to multitask is essential. Once the project is completed, I am responsible for end to end testing, to ensure that client gets the best from new system.Key Roles:• Management of diversified portfolio of Core Banking (T24) & ADC projects & products in close coordination with Business, Operations, Risk, Information Security and IT teams from initiation till closure.• Lead IT-Project Management Office (PMO) with a team of project coordinators, product managers and software developers.• Controlling & Managing the Development, QA and Design Teams for Assigned projects.Key Achievements:• Complied numbers of SBP mandates such as Advance Tax Certificate for Credit Card, Credit card bill payment via 1Link as 1Biller, Dormant Account Biometric Verification/ Activation, 2FA authentication for IB, SBP Biometrics of Afghan Citizen Accounts, Tab/ Mobile App based Biometric Verification of all Accounts - SBP Mandate, DPC Marking, and AML etc. and fulfilled numbers of 1Link mandates.• Managed and delivered more than 50 value-added products/projects in a year of 2019 to business team such as CRM (Customer Request Portal) revamp, VDC & VCC activation via App, RL Welcome Letters in single PDF, PIL Installment payment via Silk Mobile, Auto debit for EB, KYC & CRP calculation automate, MDA Refund, PO generation, Disbursement & Settlement Portal and Auto PND removal on NADRA Biometric verification etc.• Developed Master Project Plan on MS-Project which gives bird view status report to high management for ongoing projects.

Project discovery and planning: Guide work from client needs and idea to goals and delivery. Pull together team leaders and account staff to research and define new products and budget. Build and delegate work plans, communicating progress to account executives. Accountability: Set clear expectations and goals for project teams. Track progress against timeline, milestones and budget, revise as needed. Ability to lead cross-functional project teams. Strong negotiating, listening and interpersonal skills. Assist test team in creating test plans and testing efforts. Coordination with all stakeholders e.g. client, business team and development. Prepare Technical documents at all levels of the SDLC such as Requirement, Functional & Design Specification, including diagrammatical representations of the project (using visio), and Developing detailed project plans, identifying the Work breakdown structure (WBS). Project detail: Managed more than 30 Mobile Apps projects, 40 WEB Projects, and 100 VAS projects; few projects details are mentioned in the end of CV. Tool: MS Project, Jira, MS Office (Excel, word etc), MS Visio, Codendi (PM Tool), Vtrack (PM Tool).

Prepare Technical documents at all levels of the SDLC such as Requirement, Functional & Design Specification, including diagrammatical representations of the project (using visio). Gather and analyze information on existing business processes in order to make recommendations that seek to improve business systems and processes. Create cost and time estimates along with project plans to enable prioritization and execution of work. Ensure proper configuration management and maintain Strong communication with both internal and external stake holders within the scope of development department. Tool: MS Project, MS Office, MS Visio, Codendi (project management Tool), MS power point.

Responsible for the setup, implementation and training on the range of company products. Responsible for smooth resolution of all organization related issues at client site. Take Care of Customer’s Account. Entertain customers on Email, Phone call and on Instant. Managing Value added services to all the Telcos as a VAS executive (local/International: Ufone, Waridtel, Mobilink, Telenor, ZONG, Zain-Sudan, Zantel-Tanzania, and MTN-Afghanistan). Tool: MS Office, Customer Ticketing system (OTRS), Puppets, git

Developed backup system, which takes periodically backup of all servers. Developed Database synchronization system which synchronizes live server’s database with backup server database. Implemented and configured open source Ticketing System. Develop an analytical report that shows challenges and remedies to improve services or business for all clients and to ensure timely submission of MIS reports to the management. Tool & Skill: Bash Scripting, Perl, PHP, Mysql

This was my earlier career Job: Developed BASH code to automate server builds, OS patches, and deployment of applications to dev, test, and production environments. Establishing & keeping alive Connectivity with various national and international clients over different type of networks. Tool & Skill: Bash Scripting, Perl, PHP, Mysql