Notes Coffee Roasters

To provide operational and financial assurance, mitigate risk and protect our clients from regulatory breaches resulting from environmental non-compliance through a truly independent, clear and consistent consultative approach without compromise, strictly based on the available UK legislation and standards to avoid doubt and confusion.

Mulmar is a market leader in the supply, installation, maintenance and service ofespresso coffee machines and bean grinders.Our years of accumulated knowledge and expertise can also be drawn upon to consult, specify, deliver and install bespoke design solutions. Our in house designers can create turnkey design solutions for bars, restaurants, kitchens, cafés, delis and specialist commercial catering facilities.We have a national sales and service team that covers the UK and Ireland

Overall responsibility and accountability for the United Coffee key trading accounts in the Out of Home National sector, collectively contributing 55% of total United Coffee annual turnover in 2012. • Managing and motivating a team of 6 dedicated Senior Key Account Managers • Personal account management of four contracts delivering circa 650 tonnes of coffee• £1.7m of new business in 2012 • Consistently developed proactive and dynamic trading relationships resulting in 100% contract retention in 2012• Successfully extended trading contracts into 2013/14 securing £9.6m including Sodexo pan European private label coffee

Overall responsibility and accountability for the United Coffee UK/IRE sales strategy and performance. Additional responsibility for the direct/indirect management and development of the United Coffee sales team and support personnel.

Overall responsibility for the First Choice Coffee contract Catering Sector key accounts representing 30% of the company turnover

Responsibility for creating and managing an extensive network of corporate clients in the contract catering sector.• Used accepted methods for generating new sales including networking and cold calling • Provided high standards of care for new and existing customers • Worked closely with customer representatives to identify individual requirements• Maintained in-depth knowledge of competitor activity and market trends • Pioneered new contacts and built an extensive portfolio of B2B customers• Contributed to the First Choice Coffee business growth during this time from £2.5m to £17m

Overall responsibility for the commercial and operational performance of 12 key contracts within the Gardner Merchant Easter Division with a total turnover value circa £20m contributing £1m to EBITA performance for the region. Incorporated catering, cleaning and complete solution contracts. Achieved 100% contract retention during trading period 1996 - 2000