Leading all automation data ETL implementations for Nokia Managed Services for a Network of over 35000 Access/Core nodes.Successfully set up in-house automation and report delivery mechanisms resulting in a resource consolidation with a saving of over 0.5 Million SAR per annum.Set up of on-premises Power BI report server and initiated transition away from traditional ppt reporting which not only enriched our customer experience but also enhanced customer perception of key Network health issues.Consolidating all customer notification and reporting processes under an automated SMS/email umbrella to ensure key Network health KPIs are reported within SLA targets and accurately to all stakeholders Lead the implementation of IBM Netcool overlay and developed customized alarm flow handling to match customer hardware limitations.