Ali Ariyan Email & Phone Number

Delta, British Columbia, Canada

Montreal, Quebec, Canada

• Provide technical assistance to customers via email• Diagnose and troubleshoot technical issues related to products or services promptly and effectively.• Guide customers through problem-solving steps, ensuring issues are resolved satisfactorily.• Identify upselling and cross-selling opportunities during technical support interactions.• Educate customers about additional products or services that could enhance their experience or address their needs.• Utilize consultative selling techniques to understand customer requirements and recommend appropriate solutions.• Prepare and provide accurate quotations for customized products or services based on customer requirements.• Liaise with the production department to communicate customer specifications and requirements for customized products.• Coordinate with the production team to ensure timely and accurate execution of orders, including customization requests.• Promptly address any issues or delays in order processing, working to resolve them to the customer's satisfaction.• Process orders received via purchase orders (POs) or other order channels, ensuring accuracy and completeness of information.

Montreal, Quebec, Canada

• Research and analysis of marketing data, marketing analysis of customer behavior, and competitor actions.• Prepare scenarios to evaluate the possible success of marketing campaigns and identify target audiences.• Analyze and report on marketing performance.

Isfahan, Isfahan Province, Iran

- Design lighting systems that meet the project's requirements, considering illumination levels, color temperature, and energy efficiency with DIALux.- Ensuring accurate representation of lighting fixture locations, wiring, and control devices in the AutoCAD drawings.- Performing electrical load calculations to determine the power requirements for the lighting installation.- Consider factors such as voltage, current, and power in designing the electrical components of the lighting system.- Conducting on-site evaluations to ensure the design meets project requirements.

Isfahan, Isfahan Province, Iran

- Designing electrical systems for solar power plants, including laying out solar panels, inverters,transformers, and other components.- Conducting system modeling and simulations to optimize energy production and efficiency with PVsyst.- Selecting appropriate inverters for converting DC power generated by solar panels into AC power for grid integration.- Designing and implementing power distribution systems to efficiently transmit electricity from solarpanels to the grid.- Conducting site visits and analyzing environmental factors, such as solar irradiance, shading, and weather patterns, to optimize solar panel placement and maximize energy generation.- Present detailed reports about the meaning of gathered data to members of management and help them identify scenarios utilizing modifications in the data.- Produced monthly reports using advanced Excel spreadsheet functions.- Identified, analyzed, and interpreted trends or patterns in complex data sets.-

Master Of Engineering - Meng, Computer And Electrical Engineering

Master Of Engineering - Meng, Electrical Engineering - Power

Bachelor Of Engineering - Be, Electrical Engineering - Power