Ali Arshad Email & Phone Number

Dubai, United Arab Emirates

• Assist service engineer with coordinating commissioning & repair services and provide excellent customer service. • Receive & coordinate customers (walk-in, telephone, and emails) order inquires for commissioning or complaints for repairs and process service or other related transactions. • Handle customer complaints reasonably, showing empathy and a positive attitude and demonstrate company’s commitment to excellent customer service. • Coordinate with customer for… Show more • Assist service engineer with coordinating commissioning & repair services and provide excellent customer service. • Receive & coordinate customers (walk-in, telephone, and emails) order inquires for commissioning or complaints for repairs and process service or other related transactions. • Handle customer complaints reasonably, showing empathy and a positive attitude and demonstrate company’s commitment to excellent customer service. • Coordinate with customer for repair service contracts or order receipt and delivery of services. Prepare and process purchase orders in coordination & approval from CSE (concerned service engineer) & credit control department. Enter and update transaction details in ERP Microsoft Dynamics 365.• Prepares free-of-cost (FOC) invoicing as a goodwill gesture for loyal customers; assigned to make FOC transfer documents in ERP system, acquire approval from sales engineer and submit the FOC documents to concerned personnel. • Process the orders and prepare SO, PR, MR and DO. GRN processing for locally procured materials. Monthly monitoring and clearing of all allocations in DXB 05. Clearing GIT location with checking of physical materials. Show less

Qatar

Warehouse and Dispatch Responsiblities:• Data analysis as per Demand and Consumption and replenished Stock as per Demand .• Raw Materials & Packaging Materials monitoring.• Maintaining required Temperature (Chilled, Frozen, and Ambient & Dry).• Analysis daily report of store.(In bound and Out bound , Stock Receiving Goods Movement , Etc )• Coordinating with other department viz. Quality Control & Quality assurance for GRN Purpose.• Maintain Daily… Show more Warehouse and Dispatch Responsiblities:• Data analysis as per Demand and Consumption and replenished Stock as per Demand .• Raw Materials & Packaging Materials monitoring.• Maintaining required Temperature (Chilled, Frozen, and Ambient & Dry).• Analysis daily report of store.(In bound and Out bound , Stock Receiving Goods Movement , Etc )• Coordinating with other department viz. Quality Control & Quality assurance for GRN Purpose.• Maintain Daily Warehouse reports, (Material Receiving, Material Dispatch and Inventory Report, Etc.)• Supervised facility even on weekends and ensured smooth working.• Monitoring all warehouse activities (Material Inward & Out ward, Material Placing, Manage Storage, Stock availability and Stock Issuance).• Coordinates and Arranging Daily Transportation activities.• Monitor Stock Level and Maintain Optimum Level of Stock .• Maintain and Manage Daily Pallets Movements of 200 to 300 Pallet and Manage 40 Millions Qar Riyal Stock with Accuracy as per Dates and shelf life.• Daily cycle count of 15 Sku's • Material receiving and inspection .• Supervision Warehouse Manpower and Ensure the safety of our workers .• Preparation all Legal Documents for inward and outward Process (invoice, Permit etc.)• Monitoring expiry dates of products and taking them out from shelves in time.• Perform any other duties as assigned by the management or supervisors.• Monthly Stock Audit . Finished Goods Warehouse -• Maintain Daily Dispatch Report .• Stock Receiving Goods Report from Production • Inventory Report as per shelf life of Goods .• Maintain Daily Pack slip as per loading against Demand .• Material Receiving and inspection as per Documents .• Physical inventory VS System Inventory Report . Show less

India

Handling Direct Store Delivery Process which came directly from local vendors and reconciliation of stock , Maintain the Report Daily Store report section wise ,Inventory controlling.

Master'S Degree M.Com

B.Com, Commerce, 50%

Diploma In Finance And Account, Accounting And Finance, B+

Activities and Societies: Tally Erp and Ms Office