- Maintained author relations over email, through the phone, and in person- Planned and wrote content for monthly, quarterly, and standalone newsletters- Managed a content calendar and wrote blog posts using WordPress- Created marketing materials, such as sell sheets, bookmarks, catalogues, and event promotions- Wrote media releases to alert local and national news outlets about newsworthy books- Organized literary festival submissions and wrote successful pitch letters- Copyedited and proofread marketing materials- Interviewed, filmed, and edited author interview videos

- Recruited best-fit candidates to send to job openings- Screened applicants for quality by conducting phone interviews - Wrote profiles on successful applicants to send to hiring managers- Worked in a team to achieve daily targets in a fast-paced environment

- Ensured that hotel guests had an excellent stay- Went above and beyond to create a positive experience for guests - Booked reservations over the phone- Communicated with guests via email- Used quick problem-solving skills.