Ali Abual Saad Email & Phone Number

Amman, Jordan

-Representing Qatar Airways in my station in full professional and high service quality expected from 7 years world winner best Airline in the world.-Constant liaison with ground handling agent for the smooth acceptance of passenger.-Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas.-Assist duty officer to handle company material and records.-Work with ground handling agent and ensure smooth passenger handling and smooth ramp activity (Above and under the wing).-Loading/unloading GHA supervision to make sure deadlines are met safely, securely and without any errors.-Coordinating ramp, cabin operations including operational flight briefing, disruption and boarding activity. -Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.

Jordan

• Monitoring safety-sensitive zones and enforced security measures throughout ground operations.• Conducting departure briefings.• Offloading and loading supervision.• Load control and load sheet issuing.• Team leading and organizing all staff working of the flight like ramp agents, passenger service agents, fueling, cleaning, catering and engineering.• Communicate with airline companies, private jet contractors and flight dispatchers.• Briefing Pilots in command of flight load, special needs and weather updates.• Responsible of on time performance and all aspects of aircrafts while on ground.• Aircraft walk-around inspection and push back headset operation.• Aircraft stand marshal. • Boeing 737 aircrafts refueling.• VHF Radio communications.

City Mall

• Educated customers on use of banking website and mobile apps.• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.• Processed customer transactions promptly, minimizing wait times.• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.• Counted, verified and handled bank deposits and armored car transactions.• Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.• Cash and check deposit and withdraws.