Ali Hamid, Sas, Cpo Email & Phone Number

Milton, On, Ca

Toronto, Ontario, Canada

Milton

Milton, Ontario, Canada

Mississauga

• Investigating and documenting potential security issues to create a safe environment for the public• Lead the team of 12 security Officers and run security operations of two Condominium buildings • Train and mentor new recruits according to site rules and regulation • Conduct quarterly assessment of site security guards and report to client manager • Addressing/ Ensuring customer/security complaints related issues on daily basis and in timely manner• Compose daily logs, special occurrence reports, detailing site irregularities • Investigate lost mail parcels, property damage claims and noise complaint issues • First contact with residents, guests, contractors. Liaison with site superintendent and property management• Directly report to client manager, Property management and Board of Directors of Corporation • Enforcing building rules, regulation and site order to maintain security and order • Maintain order through use of tactical communication via 2-way radio, computer & phone use• Monitor 150 security cameras, grant building access, issue parking permits• Troubleshoot mechanical malfunctions, fire / emergency alarm situations

Milton

Petro Canada (July 2006 – June 2014)Assistant Manager Milton, Ontario •Providing excellent customer service to customer and providing solutions to resolves customer related issues in timely and efficient manner. •Working in a dynamic and fast paced environment which involves teamwork and excellent communication skills to meet the objectives of the company•Handling all product/service/customer inquiries and concerns and delivered optimized satisfaction to customers •Ensuring all promotional and merchandising tasks are completed on time, while revising previous plano-grams to guarantee upkeep on all weekly focuses within the guidelines of Petro Canada. •Trained, mentored and coordinated employees in best practices to ensure customer satisfaction

Whitby

Created a communication info-graph for the management of Social services department.- Attended various department meetings on a variety of issues pertaining to policies and procedure of social services administration.Assist the Policy adviser of Commissioner office on various tasks, data entry, and answering phone calls- Assisted my policy adviser on various projects and coordinated with other staff members.- Learned the process and policies of social service administration by actively participating with other administrative staff member of social services

Bachelor Of Arts (Ba) Honours, Criminology And Justice

Diploma, Community And Justice Studies