Ali Khan Email & Phone Number

As a Partnership Manager, I develop and manage strategic relationships, identifying new opportunities for collaboration that align with business goals. I lead contract negotiations, monitor partnership performance through KPIs, and collaborate with cross-functional teams to execute joint marketing and sales initiatives. My role focuses on driving revenue.

Lahore, Punjab, Pakistan

Lahore, Punjab, Pakistan

Lahore, Pakistan

Lahore

• Mindbridge world’s most famous cost-effective English language-based outsourcing company. As a floor manager, I am handling a LOB on one of their important and the biggest project. I started on the project which.
• Enforcing proper service protocols and standard operating procedures for all agents.
• Formulate ways to drive issues in client relations down to a minimum; ensure compliance for quality assurance feedbacks and communication logs.
• Enforce disciplinary actions for noncompliance of SOPs and protocols for erring agents; monitor AHT (average handle time) or client-agent interaction time and address performance issues.
• Mentor, coach and develop direct reports to identify their personal strengths and areas in need of improvement. Once identified, develop plans to improve individual performance and improve skills.
• Set clear and high expectations with all front-line supervisors and ensure the same for their direct reports.

http://www.eye4tech.netEye4Tech’s ambition is to be one of the premier solution providers and technical consultancy resource for clients to partner with. It’s a goal that keeps us stretching all the time and yet keeps us focused on the key elements that attract the right talent, who will, in turn maximize the value proposition we provide to our.

Sunder, Lahore

• Cherished Group of companies comprises of many sister companies which deals in Pharmaceutical Industry, Poultry farming, Trading of materials and medicines. I was hired as Project manager for the pharmaceuticals.
• To streamline the production procedure as well as to enhance the sales. o In the first year of working, I changed the whole procedure of production according to the cGMP rules and proper documentation. o In the next.
• To maintain a healthy environment for the workers and to bridge the communication gap between the staff and the management.
• To take care of the imports of raw materials for a factory in China.
• Being a student of Information systems, to design new software just for the company to enhance the working procedures and make calibration between the Head office, the factory and the 27 distributors nationwide.
• To introduce the new system by installing computers in each section to update the progress accordingly.

Qingdao, Shandong, China

• I conducted a three-month internship with China mobile in assistance in IT operations for the company. I assisted in:
• Putting new customer care call centers through the division to improve the services for the customers.
• Designing the whole layout for the local customers care center.
• Updated the software for the better functionality.
• Trouble shoot the software bugs.

Houston, TX

• I worked with this firm as a volunteer to gain experience. I handled:
• Online accounts for different companies; tax filling and database management.
• Clients and resolved there accounting problem. All of my process was electronic based.
• Gathering their daily invoices, maintaining database, filling monthly / quarterly / annual taxes.

Education record

Bachelor'S Degree, Business Information Systems