Ali Marposon Email & Phone Number

Arvada, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

- Manage Group Coordinator accounts by organizing tour pre-departure details and actioning requests item for a seamless customer experience. - Support regions by educating group coordinators and group members on company policy and benefits of additional tour add-ons to upsell travel packages and enhance customer experience.- Initiate and follow-up on group requests and needs as the liason between Group Coordinators and internal Departments. -Utilizing consultative sales techniques to guide Group Coordinators in product selection and encourage repeat business.- Interdepartmental collaboration via Zendesk to action integral internal components of travel experience and complete traveler requests for an improved customer experience.

Denver, Colorado, United States

- Qualifying and nurturing leads into opportunities, growing and managing a personal book of business.- Proven track record of achieving and exceeding monthly and quarterly goals, and business KPI's.- Proficient in use of Salesforce and experienced in adapting to different Salesforce workflow integrations to support evolving business needs.

Denver, Colorado, United States

Denver, Colorado, United States

- Engage in personal and articulate communication with clients, achieving average sales volume of 30 bookings/month.- Utilize Salesforce CRM to organize and efficiently manage a book of business, facilitating high client outreach and follow-up.

Denver, Colorado, United States

“We believe the best way to learn about the world, is to experience it.”

Fort Collins, Colorado, United States

• Workflow Management: Identified key patient concerns to set appointment agendas and to more efficiently improve patient experiences. Set and completed weekly goals for superior patient care. • Detail-Oriented: Maintained thorough patient records and was personally accountable for specific patient accounts to advocate and petition for patient care and improved outcomes. • Communication Skills: Liaised with key stakeholders on patient’s behalf via phone, email, letter, fax, and in-person. Discussed sensitive medical information, treatment plans, and resolved conflict while building rapport. • Client Education: Informed an average of 100 patients per week of test results and explained diagnosis, treatment options, medical procedures, and prescription details to patients in-person, by phone, via email, and letter. • Confidential: Upheld the confidentiality and security of Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations.

Loveland, Colorado, United States

• Autonomy: With little oversight, implemented treatment plans for, and performed procedures on, 90-100 patients each week while meeting daily and weekly deadlines, assisting in surgeries, and maintaining patient records on Banfield’s proprietary EMR software. • Emotional Intelligence: Provided aid and support to clients during end-stage pet illnesses by delivering comfort, compassion and kind words. Diffused situations with agitated and upset clients by addressing concerns, finding solutions, and or providing them with the resources necessary to resolve disputes.• Sales experience: Educated clients on Wellness Plans and successfully sold plans in 90% of all sales opportunities. Operated Banfield’s proprietary POS system to complete Wellness Plan enrollments, and sales of other services and products, to help the practice generate thousands in revenue daily.• Medical Skills: Administered oral, intranasal, subcutaneous, intramuscular, and intravenous (via IV catheter) injections, vaccinations, and medications. Performed blood draws, IV catheter placement, and subcutaneous fluid therapies. • Surgical Experience: Performed surgical inductions with propofol, endotracheal intubation, and interpreted anesthetic monitoring equipment readings to provide perioperative therapies as needed, then provided direct care for patients during post-operative extubation and recovery, monitoring vital signs and progress.

Fort Collins, Colorado, United States

• Management: Managed daily pool activities and lifeguard performance. Organized staff schedules, meetings, and on-going safety training.• Responsible and Reliable: Responded to emergency situations by performing water rescues or other first-aid assistance. Maintained all necessary certifications. • Customer Service: Provided excellent customer service by being friendly and welcoming, knowledgeable, and responsive to patron requests and inquiries.• Conflict Resolution: Engaged with discontented patrons, working through solutions if possible, or escalating to upper management if required.

Master Of Science - Ms, Toxicology

Activities and Societies: CSU Premedica club, CSU Outdoor Club, Women of Colorado Ambassador.Relevant Courses: Forensic Toxicology.

Equine Science, B.S. With A Minor In Business Administration

Activities and Societies: Organizations: Sigma Alpha Lambda National Leadership and Honors OrganizationRelevant Courses Completed.