Working as a Product Manager for the Transactional Email Service team, responsible for overseeing products from both business and technical perspectives.Responsibilities:At Retarus, the responsibilities of a PM are categorized as follows:Strategy:• Act as a Product Evangelist, focusing on positioning the product for continuous, forward-looking, and comprehensive development.• Develop the product vision, roadmap, and execution plan for a highly available SaaS platform.• Disseminate insights about the product within the company through various channels, such as microblogging and internal conferences.• Support the Division GoToMarket by maintaining close communication and coordination for product launches, sales enablement, and updates to product information and documentation (internal/external).Product:• Evaluate requirements, screen backlogs, and manage issues in coordination with the Product Line Manager (PLM).• Collaborate with research team to gather user pain-points and problems and create designs with designer’s in an iterative approach accordingly.• Collaborate with development and lead developers to discuss requirements, clarify questions, provide initial estimates and timelines, and design solutions.• Coordinate with frontend and platform teams as a service provider for the product/feature.• Assist Dev/QA teams in collaboration with various interfaces, including Product Experts, Ops, Support, Implementation, and Deployment.• Drive initiatives to modernize the backend architecture stack, leading to performance enhancements across the platform and alignment with company goals, customer needs, and market trends.• Collaborate with technical consulting and other stakeholders to specify and implement customer solutions.• Enhance and improve the product's internal and customer-facing technical documentation.• Participate in scrum events.• Defined and implemented the agile development processes and workflows through the SCRUM framework.

Lead the Scrum team with their two products, Workspace and Sales-chat.Responsibilities:• Took proactive steps to communicate with all team members, offering support, problem-solving, and implementing efficiency enhancements.• Oversaw projects and products from start to finish, ensuring success by adhering to scope, budget, and timeline standards.• Planned and prioritized the product feature backlog and prepared it for Sprints.• Developed and prioritized Initiatives, Epics, and User Stories in alignment with the product strategy.• Aided the testing team in identifying defects and enhancing product quality.• Collaborated within the agile framework using JIRA and Wiki.• Worked closely with the Senior Product Manager and Designers to refine user stories for an improved user experience.

Assisted the Scrum team with their two products, Workspace and Sales-chat.Responsibilities:• Took proactive steps to communicate with all team members, offering support, problem-solving, and implementing efficiency enhancements.• Oversaw projects and products from start to finish, ensuring success by adhering to scope, budget, and timeline standards.• Planned and prioritized the product feature backlog and prepared it for Sprints.• Developed and prioritized Initiatives, Epics, and User Stories in alignment with the product strategy.• Aided the testing team in identifying defects and enhancing product quality.• Collaborated within the agile framework using JIRA and Wiki.• Worked closely with the Senior Product Manager and Designers to refine user stories for an improved user experience.

During my internship at Digital Product School by UnternehmerTUM from January 2022 to April 2022, I served as a Product Manager. In this role, I collaborated with an international team of seven individuals for a period of three months to shape the product design for BMW & AISIN. Our project began with a broad problem statement focused on enhancing road safety by proposing measures using connected car data. We followed an iterative approach guided by design thinking and scrum methodology.The Digital Product School (DPS), in partnership with industry leaders, provided a platform to create distinctive digital products through interdisciplinary teamwork. This collaborative effort involved Product Managers, Interaction Designers, Software Engineers, and Artificial Intelligence Specialists. Our goal was to address specific customer challenges while gaining valuable practical experience.Responsibilities:• Conducted user research techniques to identify and gather customer and user pain points.• Prioritized the identified pain points, focusing on those with the most significant impact.• Formulated product designs and iterated on concepts using a user-testing approach.• Designed potential solutions and conducted cost-value comparisons.• Analyzed the results using testing models.• Delivered weekly demonstrations to stakeholders.• Collaborated with fellow Product Managers to strategize effectively.

Supported the MDG team in creating and handling Master Data for SAP Hana.Responsibilities:• Assisted the MDG team in testing and resolving bugs related to implemented changes and customizations.• Supported product management activities for the MDG team, including creating and maintaining documentation, user stories, features, reports, and providing assistance with the Solution Manager (SolMan) tool.• Provided assistance in executing the scrum and agile processes within the team and the project.• Offered support in the business processes of the projects and releases.• Provided support in migration activities.• Assisted the Product Owner in defining features from requirements and then creating user stories from those features.

During my part-time role at flint.gg from May 2019 to November 2019, as a Product Manager for Projektstudium Schüler, I was engaged in a project study with Flint.gg, UnternehmerTUM, and Media Lab Bayern under the supervision of the Chair of Entrepreneurship Research Center in Munich, Bavaria, Germany.Responsibilities:• Conducted user research, competitor analysis, and market analysis for their alpha and beta versions.• Designed and implemented an A/B testing plan for Flint's upcoming product.• Defined and developed product features and converted them into user stories, along with creating initial wireframes.• Developed and implemented the growth hacking strategy for Flint’s upcoming product (mobile application).• Participated in market launch activities such as gaming events.• Conducted customer analysis through surveys and desk research to understand customer needs.• Created a social media strategy and selected platforms for its implementation.

I served as the bridge between the business and technical departments, taking on various responsibilities encompassing business, technical, and project management activities.Responsibilities:• Supported the Test Management department in creating and executing test cases.• Assisted in the product management activities of the Test Management Global IT team.• Provided support using SAP and Test Management software tools.• Managed business processes and prepared for training sessions.• Conducted programming to automate test processes.• Assisted in documentation tasks.• Contributed to project management activities.

The product was "Ketos," a keto-based cafe that not only offered food but also focused on Corporate Social Responsibility (CSR) by creating awareness of healthy food. We collaborated closely with nutritionists, physical trainers, and food experts to ensure that healthy food remained delicious. The idea was presented during the basic business plan seminar and received recognition, ranking among the top few with a 1.3 GPA out of 5.0. We developed the business idea in agile, iterative cycles, incorporating real-life feedback.Responsibilities:• Addressed Customer Problems & Needs:Developed the business idea to solve a specific problem. Deeply understood this problem and conducted customer-focused interviews.• Designed Wireframes & User Experience:Created designs and wireframes with a focus on the customer experience and their needs.• Prototyped Solutions:Developed prototypes considering the needs of customers and users. Conducted solution-focused interviews to refine the minimum viable product.• Analyzed the Market & Competition:Gained insights into the industry, estimated the existing market, and differentiated the business idea from competitors. Verified positioning through interviews focusing on Unique Selling Propositions (USPs).• Crafted Business Model & Business Plan:Built a financial model based on interview findings and educated assumptions. Summarized everything in a comprehensive business plan presentation.• Received Presentation Training:Prepared an excellent final presentation with input from a professional presentation trainer and hands-on support from a personal coach.

I was involved in customer voice monitoring for automotive companies such as Volkswagen, Daimler, and Jaguar Land Rover.Responsibilities:• Researched and edited information on various automotive industry topics.• Analyzed customer feedback from online sources in English, including categorization, relevance assessment, and evaluation of the tonality of customer posts.• Maintained and updated databases, identifying new relevant sources.• Collaborated with the Volkswagen group in the USA and UK, as well as Jaguar/Land Rover in India, Australia, and South Africa.• Conducted searches, monitoring, compilation, and presentation of high-quality data and statistics to assist Volkswagen and Jaguar/Land Rover in: • Prioritizing innovations effectively. • Reducing quality costs. • Ensuring product observation. • Identifying risks at an earlier stage.

I was a member of the Netsol Financial Suite (NFS) team and worked on financial and leasing applications from the requirement phase to production.Responsibilities:• Collaborated with the business analyst team to conduct gap/requirements analysis.• Participated in the development and testing activities of Netsol Financial Suite.• Presented requirements to the development team, resolved their queries, and facilitated the transformation of business requirements into application solutions.• Defined "As Is" and "To Be" business processes in digital projects.• Proposed solutions according to business requirements.• Conducted impact analysis sessions with all stakeholders and finalized detailed requirements in the form of Functional Specifications.• Defined features, user stories, etc., and participated in scrum events.• Led the Development & Testing teams to ensure the smooth delivery of solutions.• Conducted data analytics in SQL & Oracle databases.• Worked with the Subject Matter Expert (SME) team to provide innovative solutions.• Maintained product artifacts and managed release management.• Acted as the customer liaison for several projects and regularly coordinated with clients through calls or onsite sessions.• Provided onsite client support for the Universal Assurance Testing (UAT) and Shipment Assurance Testing (SIT) phases.

I was a member of the Netsol Financial Suite (NFS) team and worked on financial and leasing applications from the requirement phase to production.Responsibilities:• Collaborated with the business analyst team to conduct gap/requirements analysis.• Participated in the development and testing activities of Netsol Financial Suite.• Presented requirements to the development team, resolved their queries, and facilitated the transformation of business requirements into application solutions.• Defined "As Is" and "To Be" business processes in digital projects.• Proposed solutions according to business requirements.• Conducted impact analysis sessions with all stakeholders and finalized detailed requirements in the form of Functional Specifications.• Defined Features, User-stories, etc., and participated in scrum events.• Led the Development & Testing teams to ensure the smooth delivery of the solutions.• Conducted data analytics in SQL & Oracle databases.• Worked with the Subject Matter Expert (SME) team to provide innovative solutions.• Was responsible for maintaining the product artifacts and release management.• Acted as the customer liaison for several projects and regularly coordinated with clients through calls or onsite sessions.• Provided onsite client support for the Universal Assurance Testing (UAT) and Shipment Assurance Testing (SIT) phases.

I was a member of the onsite consultant team and provided support on business and technical topics regarding NFS.Responsibilities:• Provided onsite deployment support during the Shipment Insurance Testing (SIT) phase of the NETSOL Financial Suite software [Contract Management System (CMS) and Proposal Management System (PMS)].• Provided onsite testing, business, and technical support during the Universal Assurance Testing (UAT) phase of Netsol Technologies Financial Suite Software [Contract Management System (CMS) and Proposal Management System (PMS)].

I was a member of the onsite consultant team and provided support on business and technical topics regarding NFS.Responsibilities:• Provided onsite deployment support during the Shipment Insurance Testing (SIT) phase of the NETSOL Financial Suite software [Contract Management System (CMS) and Proposal Management System (PMS)].• Provided onsite testing, business, and technical support during the Universal Assurance Testing (UAT) phase of Netsol Technologies Financial Suite Software [Contract Management System (CMS) and Proposal Management System (PMS)].