Growth Initiatives.Building Loyalty Program 🚀In my recent role, I played a pivotal role in navigating the complexities of market dynamics and consumer preferences to steer the business segment towards achieving its selection, profitability, and sales targets. My approach involved a thorough analysis of data to anticipate and strategize against potential unfavorable events, thereby ensuring minimal impact on our operations.Negotiating business proposals and finalizing beneficial deals with suppliers is a key part of my responsibilities, focusing on improving back margins and ensuring mutual agreement. I was diligent in monitoring and analyzing key performance indicators such as category growth, stock levels, and margins, taking proactive measures to maintain a healthy stock inventory and achieve financial objectives.Collaborating closely with the marketing and content teams, I strategized on product positioning to maximize visibility and worked towards expanding product categories by understanding consumer needs and enhancing our offerings.

Accountable for leading a seamless and timely delivery alongside overseeing quantity, stock levels, delivery times, transport costs, and efficiency. Played a stellar role in driving the complete order lifecycle, right from the transportation of finished goods from a manufacturer or supplier to the end user. Furthermore, managed a team of 15 people, including category & warehouse managers. Reduced the OOS% to a record 8% for all categories; Average “Launch” period for fully-automated Dark Stores to 20 days; and order processing time from 20 minutes to 5 minutes within 3 months. Increased the GMV/order. Maintained 90% inventory accuracy by executing effective warehousing practices. Achieved record margins/TCM% for 3 consecutive months (October 2022 – January 2023). Finalized the JBP with all key vendors for 2023 in December 2022. Rolled out and implemented the ERP System “Microsoft D365” with an advanced warehousing module.

Added 3PL logistics partners (transporters) to manage freight operations. Assessed and onboarded 3PL warehousing partners to manage the seasonal load of stock. Associated with the factories and commercial team to address and eradicate the delays in the process. Handled the assortment through efficient inter-store transfers within 200 retail stores. Identified and considered the most effective route for transportation/delivery. Implemented the best way to package stock, considering weather, terrain, and type of goods. Furthermore, led the staff to handle the warehousing aspect and demand fulfilment.