His Support
CurrentI provide at-the-elbow support for healthcare professionals during implementing the Oracle Health (Cerner) Hospital Information System across multiple hospital sites. Before its implementation, I assisted in training healthcare professionals on the new Oracle (Cerner) system and collaborated with training, super users, and workflow specialists to deliver real-time support and resolve system-related challenges in clinical settings. I assist in planning and executing training and readiness events, contributing to IT project coordination. Additionally, I document project meetings, create agendas, and track follow-ups, enhancing overall project support and operational efficiency.