Ali Sherbach Email & Phone Number

New York, NY, US

• Deliver superior customer service in a fast-paced, high-volume environment requiring dynamic planning, prioritization, organization, and time management skills.
• Utilize strong product knowledge to educate customers about products and services offered and maximize sales opportunities.
• Develop long-range company goals, business development, and marketing strategies to promote company growth and brand awareness.

Manhattan, New York, New York, US

• Recipient of Citi Habitats “Rising Star of the Year - Brooklyn” Award for 2018.
• Leveraged leadership abilities in mentoring new rental agents throughout the entire rental process, from initial outreach to lease singing and follow-up communication.
• Cultivating a strong network of community contacts while attracting referrals through exemplary customer service and support, developing strong business relationships with clients leading to repeat business in sales.
• Engaging in targeted marketing efforts to boost the number of potential clients and significantly increase the number of closed deals.
• Advancing exceptional communication, negotiation, and relationship-building abilities, coordinating and maintaining effective results-oriented plans with all parties to ensure a timely and seamless experience.

Brooklyn, NY, US

• Delivered comprehensive knowledge of the rental process to provide added value to a diverse client base, resulting in closing dozens of transactions in the Brooklyn market, focusing on Downton Brooklyn, Fort Greene.
• Utilized various tools, methods, and systems to gather and interpret current market and economic trends to create and maintain business relationships with property managers and leasing staff of different estate.
• Educated my clients on the current market status to assist them in making informed decisions regarding the real estate industry.
• Delivered exceptional customer service to clients to ensure their satisfaction with services and secure positive word-of-mouth recommendations.

New York, NY, US

• Fueled business growth by collaborating with the corporate to develop strategic marketing, business development, and financing initiatives to increase profit and customer retention.
• Implemented project management disciplines to improve the team's ability to deliver results, including scope management, risk management, issue management.
• Demonstrated commitment to excellence, inspiring, facilitating, and providing customer and revenue growth through innovative operational efficiency.

New York, New York, US

• Established and maintain a harmonious working relationship with upper management, internal administrative assistants, and customers.
• Maximized productivity by maintaining multiple calendars, preparing presentations, scheduling meetings, tracking expenses, and prioritizing e-mail for the management team.
• Ensured the office ran smoothly by overseeing all administrative duties professionally and accurately daily.

• Worked directly with customers and staff members to ensure complete satisfaction for the online events while maintaining professional relationships and providing exceptional customer service.
• Oversaw Lucky Breaks Daily, a flash-sale program offering a 50% discount on company products via newsletter subscriptions.
• Generated the most revenue and highest number of products sold within 24 hours during the Lucky Breaks Campaign.
• Analyzed newsletter performance and product sales, determining how to improve processes to generate more revenue.

• Supervised sales representatives, establishing sales goals, partnership plans, and business plans for sales growth.
• Shared product knowledge with staff and customers while making personal recommendations resulting in workplace efficiency.