- Hired and managed staff, overseeing employees across multiple areas of technology.- Served as technical lead for high-performing Agile team to deliver features for both customer facing -projects, as well as tools for internal business needs.- Worked cross-functionally to gather requirements and prioritize work for the team.- Managed multiple Software Engineer contractors, both on-site and off-site.- Facilitated Agile team meetings, including daily stand-ups, backlog grooming, planning and retrospectives.

- Responsible for the hiring of Quality Assurance Engineers and Interns, and guaranteeing their success through training and open communication.- Managed a team of up to eight Quality Assurance Engineers to ensure site stability and minimal customer impacting issues.- Wrote and maintained manual regression documentation which was executed before every code release.- Integrated tools, including Postman and Applause, to increase efficiency within the team.- Collaborated with Development Leads and Systems Engineers to mitigate risk and ensure site up-time.- Performed code releases utilizing tools such as Bitbucket and Bamboo.

- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.- Communicated with developers, product managers and UX regarding defects and usability issues and implemented effective solutions.- Responsible for all source code management using Surround SCM.- Released code to production at the end of each two week sprint.- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.

- Developed efficient and thorough test cases and scripts to facilitate consistency in an agile environment.- Worked alongside developers and other project stakeholders to understand function, features and testing needs of each program.- Executed manual test plans, and wrote automated tests using Cucumber and Watir.- Performed all API testing for projects being worked using tools such as Ready! API and Postman.- Performed back-end testing in MySQL, functional and exploratory tests according to strict production schedules.- Onboarded all new Quality Assurance team members and provided assistance when they encountered roadblocks.- Documented, triaged and managed defects in Jira and worked with developers to facilitate timely resolutions.