Ali Ayub Khan Email & Phone Number

Tampere, FI

United States

• Overseeing the complete product management and growth strategy of Imagine AI, a leading generative AI product.
• Managing and coordinating all aspects of the product, including its development, features, and user experience.
• Developing and executing a comprehensive growth plan for Imagine AI, encompassing both organic and paid strategies.
• Leading a dedicated social media and content team to drive user engagement and growth.
• Cultivating a thriving online community with 45,000 members on Discord, fostering collaboration and user-generated content.
• Managing a user base of 6 million individuals, primarily located in tier 1 countries.

• Research and development of user personas, product strategy, and roadmaps making sure that design thinking is thoroughly involved in client solutions.
• Staying on top of accounts, making sure they’re getting required proposals and product enhancements.
• Managing client’s solutions as a product manager and making sure agile methodologies are being used.
• Managing day-to-day client communication and ongoing relationships for current, new, and upcoming projects.

Pakistan

Career coach for Product Management Nanodegree by Udacity.

Islamabad Pakistan

• Responsible for driving the digital modernization of Jazz by introducing future product portfolio, growth hacking and platform analytics.
• Working on feature enhancement and growth of Jazz World, one of the largest digital operator platform across industry with 10M+ Monthly Active Users.
• Managing development sprints of newly launched OTT video product consisting of Video-on-Demand and Live TV content.
• Management of external vendors under contract to ensure smooth operations.
• Monitoring user journey funnels to identify steps in consumer journeys which needs to be optimised.

Islamabad, Pakistan

• Responsible for sourcing and handling the projects that can help automate company’s customer experience and business processes to improve efficiency & call reduction ratio.
• Lead the Robotic Process Automation (RPA) project from commercial with potential impact of 3500+ manned hours monthly savings. Designed a reporting structure to monitor targets.
• Optimized and automated 7 business processes which brought error rate to 0.5% and increased the efficiency by 150%.
• Successfully negotiated and resolved conflicts with external vendors under contract to ensure smooth operations & project KPIs.
• Worked with market’s first-ever WhatsApp self-service channel to provide customers with their most demanded features at their fingertips and enhancing their experience.
• Onboarded 4 million+ customers on our WhatsApp channel with monthly active users of 0.4 million.

Islamabad, Pakistan

• Working in commercial team as an automation specialist to automate Jazz's Customer Experience.
• Robotic Process Automation Project: - Leading Robotic Process Automation (RPA) Project from Jazz's Commercial end. - Identifying and prioritize business process suitable for automation. - Performing Complexity.
• Jazz WhatsApp Self Service Channel: - Managing customer retention campaigns and campaign automation. - New customers on-boarding on WhatsApp channel. - Designing automated flows to create best experience for customer.
• Commercial Team's Projects On-boarding: - Getting projects requirements ready for product development team. - Managing the complete delivery lifecycle of projects with product development team.

Pakistan's First GitHub Campus Expert. Currently working as a community leader to empower and support student developers. Providing resources and training to students, harness free tools and technologies to improve their skills.

Oldenburg Area, Germany

LSL (Lab Streaming Layer) on android to synchronise EEG data with mobile sensor readings and audio for better production of data for researchers.

Remote, Singapore

• Worked on an AI-based open-source personal assistant named SUSI.AI with a global team of 10+people.
• Researched and developed an Alexa-like skill system along with the Chatbots for 8 social media platforms.
• Deployed all the bot on Kubernetes (Google Cloud Platform) and it was managed via an automated deployment pipeline.
• Sponsored by Google via GSoC’17

Bachelor'S Degree, Computer Science, B

Intermediate, Pre-Engineering, C

Matriculation, Computer Science, A+