Alice Bremner Email & Phone Number

South Yarra, Victoria, Australia

Provides Level 1 and 2 IT Service Desk support to Village Roadshow Limited and all associated Village companies. Involves utilising my customer service experience to provide technical support, resolving a wide variety of different IT issues with hardware, software, networking and applications.Requires excellent customer service skills as well as a broad, high-level understanding of different IT issues to appropriately escalate and triage user requests received through Freshworks, email, MS Teams, phone calls, and in person walk ups.

Clayton, Victoria, Australia

Day to day management of operations and employees at Village Cinemas and Roc's Social M-City. Involved opening and closing site, running functions and service at the cinema and bar downstairs. Managed two portfolios during my role: - TMS (Theatre Management System): Involved ensuring films played correctly at the correct times, making function playlists, ingesting films, and ad hoc projector troubleshooting. - Audit: keeping track of risk and compliance regarding POS, cash handling, filing/documentation, and maintenance of vouchers. Ensured proper cash handling procedures were in place and conducted weekly audits to balance Village/Roc's M-City's funds.

M-City, Clayton

Roc'S Social, M-City, Clayton

Mulgrave, Victoria, Australia

- Assisting with writing the Sustainable Monash e-newsletter and sending it out to subscribers via Mailchimp and other programs.- Attending stalls, engaging the community about waste management and changes to the council's bin collection. - Completing internal projects designed to improve the sustainability practices of the City of Monash community, both internally and externally.

Narre Warren, Victoria, Australia

Provided customers excellent customer service at the front counter and over the phone over the Christmas period.

Caulfield North, Victoria, Australia

Worked in a call centre to answer enquires from Energy Australia customers about billing, payments, concession cards, and escalated enquires to other teams when required.

Melbourne, Victoria, Australia

Commercial cleaning experience in office buildings and business parks.

Melbourne, Victoria, Australia

Put on several events, including tournaments for the club, chaired committee meetings, AGMs and OGMs, displayed leadership skills by managing the club and its committee members.

Melbourne, Victoria, Australia

Minuting meetings, booking venues, and completing paperwork on behalf of the club.

Melbourne, Victoria, Australia

Put on several events, including creating, managing, and running board game tournaments for the club, managed the club’s social media and emails through Facebook and Mailchimp.

Melbourne, Victoria, Australia

Managed events, ran weekly meetings, including creating games to play, and running movie nights to screen and discuss sci-fi and fantasy classics. Chaired committee meetings, AGMs and OGMs, and ran the club in the President's absence.

Melbourne, Victoria, Australia

Assisted the functioning of the club and completed any tasks required by other committee members.

Melbourne, Victoria, Australia

Providing friendly and knowledgeable service to customers about a smorgasbord of different lollies.